[OPLIN 4cast] OPLIN 4cast #400: E-government in Ohio

Wed Aug 27 10:30:14 EDT 2014

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OPLIN 4Cast

OPLIN 4cast #400: E-government in Ohio
August 27th, 2014

Ohio flagAnybody who works near the public computers in a library knows 
that e-government - the government doing its business with the people 
online rather than in person or through the mail - brings a lot of 
people into the library to use those computers. It started with tax form 
downloads and then got a big boost last year as people registered for 
"Obamacare." Legislators typically justify providing new services only 
online by pointing to the public libraries as the safety net for those 
who do not have Internet access elsewhere, though libraries seldom see 
any of the money e-government saves. Connect Ohio has now released some 
interesting data that shows there are already a lot of people using 
e-government in Ohio, and that number is almost certainly going to grow.

  * 3.6 million Ohioans use e-government services
    <http://www.connectednation.org/BlogPost/36-million-ohioans-use-e-government-services>
    (Connected Nation | Lyndsey Kleven) "Younger Internet users in Ohio
    (50% of 18-34 year olds) are more likely than their older peers (46%
    of ages 35 or older) to go online to search for information, apply
    for services, or fill out forms. Across the state, more than 1.2
    million households still do not subscribe to home broadband service,
    one in eight cite lack of digital skills as leading barrier to home
    broadband subscription."
  * Making government accessible: e-Government usage in Ohio
    <http://connectohio.org/sites/default/files/connected-nation/Ohio/files/oh_egovernment_report.pdf>
    (Connect Ohio) [pdf] "Two groups in Ohio experience a unique need to
    remain in contact with government offices. Ohio veterans often work
    with government agencies for issues ranging from healthcare to job
    training. In addition, state and federal agencies work with Ohio
    adults who have disabilities to improve their care and ensure that
    they have access to the services they need. For many of these
    Ohioans, the Internet is how they stay in touch with those
    government agencies."
  * State Library of Ohio: Leading practices for e-government services
    <http://webjunction.org/news/webjunction/state-library-of-ohio-leading-practices-for-egovernment-services.html>
    (WebJunction | Vanessa Mason and Liz Morris) "While the state
    library staff members that attended the monthly meetings of this
    group [Ohio Network for Health Coverage and Enrollment] initially
    encountered suspicion due to questions about the role of a state
    library agency's place in enrollment strategies, over time meeting
    attendees not only embraced the role of libraries in supporting
    marketplace enrollment, but came to expect it as a natural and
    necessary fit. These monthly meetings helped state library staff
    learn from practitioners in other institutions and provided
    resources that librarians could take back and adapt to share with
    their public libraries."
  * eGads! eGov! Helping libraries navigate online government resources
    <http://olc.org/convex14_immersionworkshops.php#egov> (OLC Immersion
    Workshop) "As more and more government services and programs move to
    online access, more patrons are turning to their libraries for help
    navigating this eGovernment environment. Workshop participants will
    learn about frontline, best practices for helping patrons with
    eGovernment websites along with legal issues to consider. Presenters
    from the Ohio Department of Veterans Services, Social Security
    Administration, and Ohio Department of Job and Family Services will
    discuss government programs and services and the best practices for
    accessing these programs and services."

*/Articles from Ohio Web Library <http://ohioweblibrary.org>:/*

  * Local e-government in the United States: Transformation or
    incremental change?
    <http://web.a.ebscohost.com.proxy.oplin.org/ehost/detail/detail?sid=95c6373d-68fd-4789-adb9-aee826098624%40sessionmgr4001&vid=0&hid=4212&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=buh&AN=84935855>
    (/Public Administration Review/, Jan/Feb 2013, p165-175 | Donald F.
    Norris and Christopher G. Reddick)
  * Delivering e-government services and transforming communities
    through innovative partnerships: Public libraries, government
    agencies, and community organizations.
    <http://web.a.ebscohost.com.proxy.oplin.org/ehost/detail/detail?sid=dc6ded02-2162-489d-8385-af2ada40916b%40sessionmgr4003&vid=0&hid=4212&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=buh&AN=88057119>
    (/Information Polity: The International Journal of Government &
    Democracy in the Information Age/, 2013, p127-138 | John Carlo
    Bertot, Paul T. Jaeger, Ursula Gorham, Natalie Greene Taylor, and
    Ruth Lincoln)
  * Rural public libraries and digital inclusion: Issues and challenges.
    <http://web.a.ebscohost.com.proxy.oplin.org/chc/detail?sid=55a2549a-307f-4b36-bb1e-8a86fcc43250%40sessionmgr4001&vid=0&hid=4212&bdata=JnNpdGU9Y2hjLWxpdmU%3d#db=cmh&AN=95317922>
    (/Information Technology & Libraries/, March 2014, p6-24 | Brian
    Real, John Carlo Bertot, and Paul T. Jaeger)

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