[OPLINLIST] This Just In...From the State Library
Jay Burton
Jburton@sloma.state.oh.us
Wed, 10 Aug 2005 12:59:10 -0400
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Hey folks...It's hard to believe but the State Library has added yet another
round of dates and places for the "Reference Resource Review" training
course.
That's right...due to popular demand we've added not one...not two...not
three...but seven (7) more dates at convenient locations around the state.
And they are...
John McIntire Public Library, Zanesville...August 24th
NORWELD Regional Library System, Bowling Green...September 7th
NOLA Regional Library System, Warren...September 30th
Massillon Public Library - Massillon...October 12th
CAMLS Regional Library System, Parma...October 20th\
State Library of Ohio, Columbus...October 26th
OVAL regional library system, Wellston...October 27th
All are part of the State Library's Basic Skills Training Series...the first
one being..."Reference Resource Review"
These day long training classes start with the morning session...
"May I Help You"...Customer Service & Reference Behaviors That Work" We
cover the basics of conducting a successful reference interview combined
along with common sense and practical customer service behaviors.
The day ends with the afternoon session...
"I Didn't Know You Could Do That"...A Review of When & How To Use Library
Online Databases"
Lot's of hands on practice & plenty of discussion
The Instructor: Jay Burton
Seats still available so register now at:
http://www.slocem.lib.oh.us
Questions? Call or email Jay Burton at the State Library.
Phone 614-466-5511 - email jburton@sloma.state.oh.us
Be there...or be square...
Jay Burton
Head, Professional Development
State Library of Ohio
274 E 1st Ave. #100
Columbus, Ohio 43201
614-466-5511
jburton@sloma.state.oh.us
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<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier New"'>Hey folks...It's hard to believe but =
the
State Library has added yet another round of dates and places for the
"Reference Resource Review" training course. =
</span></font><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></=
p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier New"'>That's right...due to popular demand =
we've
added not one...not two...not three...but seven (7) more dates at =
convenient
locations around the state. And they are...</span></font><font =
size=3D2
face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></=
p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier New"'>John McIntire Public Library, =
<st1:City
w:st=3D"on"><st1:place =
w:st=3D"on">Zanesville</st1:place></st1:City>...August =
24th</span></font><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></=
p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier New"'>NORWELD Regional Library System, =
<st1:City
w:st=3D"on"><st1:place w:st=3D"on">Bowling =
Green</st1:place></st1:City>...September
7th</span></font><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p></o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier New"'>NOLA Regional Library System, =
<st1:City
w:st=3D"on"><st1:place =
w:st=3D"on">Warren</st1:place></st1:City>...September 30th<o:p></o:p></s=
pan></font></p>
<p class=3DMsoPlainText><st1:City w:st=3D"on"><font size=3D2 =
face=3D"Courier New"><span
style=3D'font-size:10.0pt;font-family:"Courier =
New"'>Massillon</span></font></st1:City><font
size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt;font-family:"Courier New"'>
Public Library - <st1:City w:st=3D"on"><st1:place =
w:st=3D"on">Massillon</st1:place></st1:City>...October
12th</span></font><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p></o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>CAMLS Regional Library System, <st1:City =
w:st=3D"on"><st1:place
w:st=3D"on">Parma</st1:place></st1:City>...October =
20th\</span></font><font
size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt;font-family:"Courier =
New"'><o:p></o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>State Library of <st1:State =
w:st=3D"on">Ohio</st1:State>, <st1:City
w:st=3D"on"><st1:place =
w:st=3D"on">Columbus</st1:place></st1:City>...October
26th <o:p></o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>OVAL regional library system, Wellston...October =
27th<o:p></o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'> <o:p></o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier New"'>All are part of the State =
Library's
Basic Skills Training Series...the first one being..."Reference =
Resource
Review"<o:p></o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier New"'>These day long training classes start =
with
the morning session...<o:p></o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier New"'>"May I Help You"...Customer =
Service
& Reference Behaviors That Work" We cover the basics of =
conducting a
successful reference interview combined along with common sense and =
practical
customer service behaviors. <o:p></o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier New"'>The day ends with the afternoon =
session...<o:p></o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier New"'>"I Didn't Know You Could Do
That"...A Review of When & How To Use Library Online =
Databases"<o:p></o:p></span></font></p>
<p class=3DMsoPlainText><u1:place u2:st=3D"on"><st1:place =
w:st=3D"on"><font size=3D2
face=3D"Courier New"><span =
style=3D'font-size:10.0pt;font-family:"Courier =
New"'>Lot</span></font></st1:place></u1:place><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>'s of hands
on practice & plenty of discussion<o:p></o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier New"'> <o:p></o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier New"'>The Instructor: Jay <u1:PersonName =
style=3D"BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); =
BACKGROUND-REPEAT: repeat-x; BACKGROUND-xxPOSITION: left bottom" =
tabIndex=3D"0" u2:st=3D"on"><st1:PersonName
w:st=3D"on">Burton</u1:PersonName></st1:PersonName><o:p></o:p></span></f=
ont></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span style=3D=
'font-size:
10.0pt;font-family:"Courier New"'>Seats still available so register now =
at: <o:p></o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier =
New"'>http://www.slocem.lib.oh.us<o:p></o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier New"'>Questions? Call or email Jay =
<st1:PersonName
w:st=3D"on">Burton</st1:PersonName> at the State Library. =
<o:p></o:p></span></font></p>
<p class=3DMsoPlainText><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:
10.0pt;font-family:"Courier New"'><u1:PersonName =
style=3D"BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); =
BACKGROUND-REPEAT: repeat-x; BACKGROUND-xxPOSITION: left bottom" =
tabIndex=3D"0" u2:st=3D"on"></u1:PersonName>Phone
614-466-5511 - email =
jburton@sloma.state.oh.us<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Be there...or be =
square...<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Jay <st1:PersonName =
w:st=3D"on">Burton</st1:PersonName><o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Head, Professional =
Development<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>State Library of <st1:State w:st=3D"on"><st1:place =
w:st=3D"on">Ohio</st1:place></st1:State><o:p></o:p></span></font></p>
<p class=3DMsoNormal><st1:Street w:st=3D"on"><st1:address =
w:st=3D"on"><font size=3D2
face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'>274 E =
1<sup>st</sup>
Ave. #100</span></font></st1:address></st1:Street><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></=
p>
<p class=3DMsoNormal><st1:place w:st=3D"on"><st1:City w:st=3D"on"><font =
size=3D2
face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>Columbus</span></font></st1=
:City><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>, <st1:State
w:st=3D"on">Ohio</st1:State> <st1:PostalCode =
w:st=3D"on">43201</st1:PostalCode></span></font></st1:place><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></=
p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>614-466-5511<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>jburton@sloma.state.oh.us<o:p></o:p></span></font></p=
>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p> </o:p></span></font></p>
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