[OPLINLIST] The Art of Communication @ OVAL

Fri, 25 Mar 2005 11:33:50 -0500

This is a multi-part message in MIME format.

------=_NextPart_000_0062_01C5312E.8C50CF50
Content-Type: text/plain;
	charset="us-ascii"
Content-Transfer-Encoding: 7bit

Tuesday, April 26, 2005 -  9:30 AM - 4:30 PM at OVAL

THE ART OF COMMUNICATION
Linda Bruno, Positive Business Results

-- Have you ever worked with someone who "just doesn't get it"?? Maybe the
reason they don't "get it" is that the two of you are on different
communication wavelengths. In this session, you will learn whether you are
auditory, visual, or kinesthetic, and how to identify those communication
styles in others. You'll also learn how adapting to those different styles
can make your communication easier than you ever dreamed. And if you've ever
been guilty of "not listening," you'll discover specific techniques to
improve your listening skills.  

Are you popular or do you prefer peace and quiet? Do you like things perfect
or is power more your style? This segment of the seminar will open your eyes
to the who, what, and why of personalities and people!

You will have the opportunity to refresh your telephone etiquette and learn
easy ways to improve your email and voice mail communications. Uncover the
words that destroy effective communication and those that enhance it. You
can't help but communicate more effectively after this session!  

And If you've ever found yourself uncomfortable in a conflict situation -
and who hasn't?! - you'll want to take advantage of this powerful workshop,
which includes a session on dealing with difficult people, anger management,
and controlling conflict.

Don't miss this opportunity to "be the best you can be"!

Objectives:

Participants will learn:

            *Three communication styles and how to relate to each

            *What makes an effective listener and how to become one

            *Specific listening styles and how to work with them

            *The four basic personalities and how to interact with each

            *Telephone etiquette

            *E-mail "netiquette"

            *Voice mail manners

            *10 Ways to enhance effective communication by establishing
credibility and  respect

            *Specific tips on dealing with difficult people, anger, and
conflict

Benefits:

Participants in this program will discover their own communication and
listening styles, as well as their basic personality. They will be equipped
with the information they need to effectively deal with differences in each
of these areas and will be given numerous ideas to enable them to begin
using the information immediately. They will also leave the session with
concrete ideas on how to improve their telephone, e-mail, and voice mail
communication, as well as tips on dealing with difficult people, improving
their anger management skills, and controlling conflict.

Each participant will have completed a workbook that can serve as a valuable
resource manual in the future.

Cost:  

OVAL/MOLO/SOLO Members:  $30

Nonmembers:  $80

Don't delay - register today! 

email   <mailto:ceoval@oplin.org> ceoval@oplin.org or call 1-800-759-1537 x5

Ohio Valley Area Libraries

252 W. 13th St.

Wellston, OH   45692

Voice:  (740) 384.2103

Fax:  (740 384 2106

------=_NextPart_000_0062_01C5312E.8C50CF50
Content-Type: text/html;
	charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii">
<META content=3D"MSHTML 6.00.2800.1458" name=3DGENERATOR></HEAD>
<BODY>
<DIV>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><FONT=20
face=3DGeorgia><SPAN=20
class=3D386345715-25032005>Tuesday, April 26, 200<SPAN=20
class=3D386345715-25032005>5 -&nbsp;=20
9:30 AM -&nbsp;<SPAN=20
class=3D386345715-25032005>4:30 PM at=20
OVAL
<SPAN=20
style=3D"FONT-FAMILY: Arial"><FONT=20
face=3DGeorgia>T<SPAN=20
class=3D386345715-25032005>HE ART OF =
COMMUNICATION <SPAN=20
class=3D386345715-25032005>L<SPAN=20
class=3D386345715-25032005>inda Bruno, Positive Business=20
Results
<SPAN=20
style=3D"FONT-FAMILY: Arial"><FONT=20
face=3DGeorgia><SPAN=20
class=3D386345715-25032005></SP=
AN><SPAN=20
style=3D"FONT-FAMILY: Arial"><?xml:namespace prefix =3D o ns =3D=20
"urn:schemas-microsoft-com:office:office" /><o:p><FONT=20
size=3D2>&nbsp;</o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><SPAN=20
class=3D386345715-25032005>--=20
Have you ever worked with someone who &#8220;just =
doesn&#8217;t get=20
it&#8221;?? Maybe the reason they don&#8217;t &#8220;get it&#8221; is =
that the two of you are on=20
different communication wavelengths. In this session, you will learn =
whether you=20
are auditory, visual, or kinesthetic, and how to identify those =
communication=20
styles in others. You&#8217;ll also learn how adapting to those =
different styles can=20
make your communication easier than you ever dreamed. And if =
you&#8217;ve ever been=20
guilty of &#8220;not listening,&#8221; you&#8217;ll discover specific =
techniques to improve your=20
listening skills.&nbsp;=20
<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><o:p>&nbsp;</o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial">Are you popular or do you =
prefer peace=20
and quiet? Do you like things perfect or is power more your style? This =
segment=20
of the seminar will open your eyes to the who, what, and why of =
personalities=20
and people!<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><o:p>&nbsp;</o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial">You will have the =
opportunity to refresh=20
your telephone etiquette and learn easy ways to improve your email and =
voice=20
mail communications. Uncover the words that destroy effective =
communication and=20
those that enhance it. You can&#8217;t help but communicate more =
effectively after=20
this session!&nbsp;=20
<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><o:p>&nbsp;</o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial">And If you&#8217;ve ever =
found yourself=20
uncomfortable in a conflict situation &#8211; and who hasn&#8217;t?! =
&#8211; you&#8217;ll want to take=20
advantage of this powerful workshop, which includes a session on dealing =
with=20
difficult people, anger management, and controlling=20
conflict.<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><o:p>&nbsp;</o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial">Don&#8217;t miss this =
opportunity to &#8220;be the=20
best you can be&#8221;!<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><o:p>&nbsp;</o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><o:p>&nbsp;</o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><FONT=20
color=3D#800080>Objectives:<o:p></o:p></=
P>
<SPAN=20
style=3D"FONT-FAMILY: Arial">Participants will=20
learn:<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><SPAN=20
style=3D"mso-tab-count: =
1">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
*Three communication styles and how to relate to=20
each<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><SPAN=20
style=3D"mso-tab-count: =
1">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
*What makes an effective listener and how to become=20
one<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><SPAN=20
style=3D"mso-tab-count: =
1">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
*Specific listening styles and how to work with=20
them<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><SPAN=20
style=3D"mso-tab-count: =
1">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
*The four basic personalities and how to interact with=20
each<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><SPAN=20
style=3D"mso-tab-count: =
1">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
*Telephone etiquette<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><SPAN=20
style=3D"mso-tab-count: =
1">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
*E-mail &#8220;netiquette&#8221;<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><SPAN=20
style=3D"mso-tab-count: =
1">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
*Voice mail manners<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><SPAN=20
style=3D"mso-tab-count: =
1">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
*10 Ways to enhance effective communication by establishing =
credibility=20
and <SPAN=20
style=3D"mso-spacerun: =
yes">&nbsp;respect<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><SPAN=20
style=3D"mso-tab-count: =
1">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
*Specific tips on dealing with difficult people, anger, and=20
conflict<o:p></o:p><SPAN=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Arial; mso-fareast-font-family: =
'Times New Roman'; mso-fareast-language: EN-US; mso-ansi-language: =
EN-US; mso-bidi-language: AR-SA"><BR=20
style=3D"PAGE-BREAK-BEFORE: always; mso-special-character: line-break"=20
clear=3Dall>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><o:p>&nbsp;</o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><FONT=20
color=3D#800080>Benefits:<o:p></o:p>=

<SPAN=20
style=3D"FONT-FAMILY: Arial">Participants in this program =
will=20
discover their own communication and listening styles, as well as their =
basic=20
personality. They will be equipped with the information they need to =
effectively=20
deal with differences in each of these areas and will be given numerous =
ideas to=20
enable them to begin using the information immediately. They will also =
leave the=20
session with concrete ideas on how to improve their telephone, e-mail, =
and voice=20
mail communication, as well as tips on dealing with difficult people, =
improving=20
their anger management skills, and controlling=20
conflict.<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><o:p>&nbsp;</o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial">Each participant will have =
completed a=20
workbook that can serve as a valuable resource manual in the=20
future.<o:p></o:p></DIV>
<DIV>&nbsp;</DIV>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><o:p>&nbsp;</o:p>
<B=20
style=3D"mso-bidi-font-weight: normal"><FONT=20
size=3D2>Cost:&nbsp;=20
<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial; mso-fareast-font-family: SimSun; =
mso-fareast-language: ZH-CN"><FONT=20
size=3D2>OVAL/MOLO/SOLO Members:&nbsp; =

$30<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial; mso-fareast-font-family: SimSun; =
mso-fareast-language: ZH-CN"><FONT=20
size=3D2>Nonmembers:&nbsp;=20
$80<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><o:p>&nbsp;</o:p>
Don't delay -=20
register&nbsp;today!&nbsp;
<SPAN=20
style=3D"FONT-FAMILY: Arial">&nbsp;
<SPAN=20
style=3D"FONT-FAMILY: Arial">email&nbsp;&nbsp;<SPAN=20
style=3D"FONT-FAMILY: Arial"><A href=3D"mailto:ceoval@oplin.org"><SPAN=20
style=3D"COLOR: windowtext">ceoval@oplin.org</A> <SPAN=20
style=3D"FONT-FAMILY: Arial">or call 1-800-759-1537=20
x5<o:p></o:p>
<SPAN=20
style=3D"FONT-FAMILY: Arial"><o:p>&nbsp;</o:p>
<?xml:namespace prefix =3D st1 ns =3D=20
"urn:schemas-microsoft-com:office:smarttags" /><st1:place=20
w:st=3D"on"><st1:PlaceName w:st=3D"on"><SPAN=20
style=3D"FONT-FAMILY: Arial">Ohio</st1:PlaceName><SPAN=20
style=3D"FONT-FAMILY: Arial"> <st1:PlaceType=20
w:st=3D"on">Valley</st1:PlaceType></st1:place><SPAN=20
style=3D"FONT-FAMILY: Arial"> Area =
Libraries<o:p></o:p>
252 =
<st1:Street=20
w:st=3D"on"><st1:address w:st=3D"on">W. 13th=20
St</st1:address></st1:Street>.<o:p></o:p>
<st1:place w:st=3D"on"><st1:City =
w:st=3D"on"><SPAN=20
style=3D"FONT-FAMILY: Arial">Wellston</st1:City><SPAN=20
style=3D"FONT-FAMILY: Arial">, <st1:State =
w:st=3D"on">OH</st1:State><SPAN=20
style=3D"mso-spacerun: yes">&nbsp;&nbsp; <st1:PostalCode=20
w:st=3D"on">45692</st1:PostalCode></st1:place><SPAN=20
style=3D"FONT-FAMILY: Arial"><o:p></o:p>
Voice:<SPAN=20
style=3D"mso-spacerun: yes">&nbsp; (740)=20
384.2103<o:p></o:p>
Fax:<SPAN=20
style=3D"mso-spacerun: yes">&nbsp; (740 384=20
2106<o:p></o:p>
<o:p><FONT=20
size=3D2>&nbsp;</o:p>
&nbsp;</BODY></HTML>

------=_NextPart_000_0062_01C5312E.8C50CF50--