[OPLINLIST] Question

[Jim Wilkins]

Hello everyone,

 

I have a strange request, has anyone out there in library land used a
"secret shopper" in their library?  I'd like to do this to get some feed
back for staff, but I am not sure where to start.  Any help would be
appreciated.

 

 

Jim Wilkins, Director

Bucyrus Public Library

200 East Mansfield  Street

Bucyrus, Ohio 44820

(419) 562-7327 ext 114

 

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