[OPLINLIST] Customer Service Training

[Diane Jones]

Our library is exploring the possibility of using Customer Service Training
videos and/or online training for library staff.  Does anyone know of a good
product geared towards the delivery of quality customer service in a library
setting? 

 

Thanks for your input.

 

---Diane 

 

Diane Jones
Coshocton Public Library
655 Main Street
Coshocton, OH 43812

 

email:  jonesdi at oplin.org
Voice:  740-622-0956
FAX:  740-622-4331

 

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