[OPLINLIST] Telephone Notices

[Tamara Murray]

Has anyone stopped sending out telephone notices for items on reserve and/or
overdue notices? Did this impact a large portion of your patron base?

Currently, we are still sending out 25% of our notices by phone (versus
email.) We are looking at the possibilities of eliminating this service and
are wondering if other libraries have recently gone through this transition.

Any advice would be greatly appreciated!

Best, 
Tamara Murray
Web Content Librarian

Westerville Public Library
126 S. State St. 
Westerville, OH 43081
614.882.7277 ext. 2278
tmurray at westervillelibrary.org

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