[OPLINLIST] Document scanning service

[sallen at worthingtonlibraries.org]

Hi Jessica,

We have ScannX Book ScanCenters at two of our locations and are going to add one to our third location soon. We charge for faxes, but not for scanning. Our reason for charging for faxes is to recover the costs we incur for the fax fees. Since we aren't being assessed a fee for scanning we decided there was no need to charge a fee to the patrons to scan.

Susan Allen
Director of Technology Services

Find yourself here.
www.worthingtonlibraries.org<http://www.worthingtonlibraries.org/>

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820 High St.
Worthington, OH 43085
614-807-2614
Five-Star Library   |   http://www.worthingtonlibraries.org/starlibrary



From: oplinlist-bounces at lists.oplin.org [mailto:oplinlist-bounces at lists.oplin.org] On Behalf Of Jessica D. Dooley
Sent: Wednesday, August 28, 2013 12:58 PM
To: oplinlist at lists.oplin.org
Subject: [OPLINLIST] Document scanning service

Hello,

Would you share your opinions and practices about charging patrons for document scanning? If your library provides the public with self-serve document scanning, is it free, or do you charge? We currently provide document scanning (to USB only) free of charge, via our coin-op managed public copiers. We're planning to make the switch to a Book Scan center, that offers copying/faxing/scanning/printing, all in one unit. Our vendor would like us to charge for scanning, just as for the other services, but I'm not entirely comfortable charging for an ephemeral service. Are any libraries currently charging patrons for scanning?

Thanks for your feedback,

Jessica D. Dooley
IT Specialist
Adams County Public Library
157 High Street
Peebles, OH 45660
937-587-2085
dooleyje at oplin.org<mailto:dooleyje at oplin.org>

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