[OPLINLIST] OHIONET Training Opportunity - Emotions at Work: Examining Emotional Labor in Librarianship (02/19 - Live, ONLINE)

[Shelly Miller]

*Please excuse any cross-postings.*

Registration is open for *Emotions at Work: Examining Emotional Labor in
Librarianship*!

Whether we’re calming a patron frustrated by fines or assisting a harried
student searching for sources, library work is full of emotion.  But what
toll can this ‘need to be nice’ have on library staffers?  Dr. Miriam
Matteson, a Kent State SLIS faculty member, and OHIONET’s own Shelly Miller
are conducting research on this very topic—the requirement to display
organizationally-prescribed emotions and the strategies used to meet those
expectations—and are eager to share their findings and facilitate
discussions among practitioners.

Join them for this 90-minute webinar in which participants will have the
opportunity to...

   - Develop a clearer understanding of the phenomenon of emotional labor


   - Learn about the presenters’ research to date on the topic, including
      - the overall evidence of emotional labor in the library world,
      - different strategies at work for coping with the demands of
      organizationally-required emotional displays, and
      - how those strategies can influence on measurable outcomes like job
      satisfaction and work withdrawal.


   - Gain insights into recommendations to begin addressing this topic at
   all levels of their organizations.



*Remember - OHIONET webinars are free to premium member libraries!*

*When: *Tuesday, February 19, 3:30 p.m. to 5:00 p.m.

*Where:* Live, ONLINE
Please click *here*
<http://ohionet.org/civicrm/event/info?reset=1&id=146>for the full
workshop description and to register online.

-- 

Shelly S. Miller
Continuing Education Coordinator
OHIONET
 1500 West Lane Avenue
Columbus, OH 43221-3975

Voice: (614) 484-1063
Toll-Free: (800) 686-8975 x37
Fax: (614) 486-1527

shellym at ohionet.org <jennifert at ohionet.org>
www.ohionet.org
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