[OPLINLIST] Job Posting - Technology Programming Specialist

[Taylor Demyan]

The Public Library of Youngstown and Mahoning County<https://www.libraryvisit.org/> (OH) seeks a Technology Programming Specialist to provide leadership, coordination, and accountability for technology programming.



Responsibilities. (1) Coordinates, elevates, and oversees technology programming for youth and adults. (2) Assists library customers of all ages in the use of library resources, including library technology. Advises customers in selecting and locating materials in all formats to meet their informational, educational and recreational needs. Answers and/or facilitates customer reference and technology questions. (3) Researches, investigates, develops, assists with the implementation of, and trains the staff and public in using both current, traditional public service technology as well as experimental and new technologies. (4) Maintains and troubleshoots technology program equipment, such as materials located in Makerspace and DIY spaces systemwide. Thoroughly understands and supports safety standards for the equipment. (5) Develops and implements programs based around current and emerging technology for customers of all ages. Makes suggestions to supervisor, is proactive in developing new programs, and does heavy outreach to the community to promote technology and programming to build positive internal and external customer relationships. (6) Assists in primary and secondary training of professionals and paraprofessionals and in the secondary/reinforcement training of clerks at the direction of the supervisor. Can serve as a backup to the supervisor and/or assistant supervisor to cover absences as needed. (7) Resolves internal and external complaints by consultation, investigation and evaluation, following up with customers and/or staff as appropriate. Takes responsibility for resolving difficult situations.



Qualifications.  Masters Degree in Library and Information Science. Valid Ohio drivers license. Commitment to service excellence. Several years of professional experience with progressive levels of responsibility. Ability to manage and motivate people and direct projects to support the Library's mission and goals. Knowledge of traditional and non-traditional technology and equipment, books and authors, movies and music, as well as current library principles, methods and practices. Experience researching, training, and implementing experimental and new technologies. Analytic and problem-solving abilities to determine appropriate responses based on a customers age, needs, and education. Above average multi-tasking ability and communication skills, both written and verbal, including public speaking skills. Organizational skills to keep all work current; excellent attention to detail. Proficiency in the use of Windows and Windows-based software, especially applications used by the Library. Ability to use traditional reference sources, and effectively and efficiently search online databases and the Internet. Strong knowledge of library policies and procedures.



Work Schedule.  Full-time, non-exempt position. Availability for extended or non-traditional hours as needed to perform job duties.  Participation and attendance at promotional events and off-site meetings required. Requires regular travel to other library branches, and community meetings as needed.



Compensation.  Starting rate of $21.35/hour with an excellent fringe benefit package including a pension plan with the Ohio Public Employees Retirement System (OPERS).



To Apply.  Please apply online<https://www.libraryvisit.org/about-us/employment/> by following the instructions. Email employment at libraryvisit.org<mailto:employment at libraryvisit.org> if you experience any issues with the online portal.



PLYMC is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. PLYMC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact the Human Resources Department at employment at libraryvisit.org<mailto:employment at libraryvisit.org>.


Taylor Demyan

HR Specialist - Employee Relations & Benefits

The Public Library of Youngstown & Mahoning County

305 Wick Ave.

Youngstown, OH 44503

Phone: 330-744-8636 ext. 51641

Fax: 330-744-2258


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