[OPLINLIST] Fwd: Post Pandemic Customer Service - Are You Prepared?

[Kathy Munger]

You don't want to miss this.
Preparing for the Next Wave of Pandemic Fatigued Customers

Thursday, February 18
10:30 am -11:30 am


Is your organization ready and are your employees prepared to safely handle
the next wave of customer behaviors?

This interactive and informative program will help libraries and their
employees create and maintain safe workplace practices, and prepare them to
better handle customer conflicts including people who are non-compliant
with your rules and policies.

As a result of this program attendees will learn five important key points
that will help them navigate the customer service process.

Andrew Sanderbeck will present this webinar - Andrew has been a trainer and
presenter for over 15 years and is well versed in the library world and
customer service.

Learn More and Register
<http://r20.rs6.net/tn.jsp?f=001RNiIoFpMFnlEBGB4siqRYBY81gBCCYvZzoTo6vqYYd0bDRKHaSkAx-i-S3Ddosxpcp8DulcXZKhUDZloXcOxNpXoH4_aPj78IKXpiz5ts_YCY3WbZ4YaOZGGn0IEIaXKMNd7RPayK4vB5UICauofuXXSRHxSXXEQWeNovDdyYSWyvU-zvo50bSi7hoQ8LEENxllogqsZWFSl4dT_Zih3URQNqMV2hOGN_XGfTFjIdcWgl5u64ywFzbsx8q4ZAOWR27fD8EfgPuI=&c=N8PgSlNPJoo9gu2kjKwgxE19nwhedWiZ0zsZixfcsIG_8JZ7rKGsvA==&ch=RG7LA2YMtCF1UxUFUkNOfLRBxeijAcPM6ZQx2oM_X5hXanfQWOQ5xw==>
For More Information: 419-352-2903 | www.norweld.org
[image: Facebook] ‌
<http://r20.rs6.net/tn.jsp?f=001RNiIoFpMFnlEBGB4siqRYBY81gBCCYvZzoTo6vqYYd0bDRKHaSkAx0dgcl-NlEK3HRDawsxkSwQhDvd5KmZfiZ_Hh0VTRPddR5SfiExJq252En34vDM0KrvfgTCM_X4tzePZOgTD2-cIajugxwzNNSsvFPzSEjLE&c=N8PgSlNPJoo9gu2kjKwgxE19nwhedWiZ0zsZixfcsIG_8JZ7rKGsvA==&ch=RG7LA2YMtCF1UxUFUkNOfLRBxeijAcPM6ZQx2oM_X5hXanfQWOQ5xw==>
[image:
Pinterest] ‌
<http://r20.rs6.net/tn.jsp?f=001RNiIoFpMFnlEBGB4siqRYBY81gBCCYvZzoTo6vqYYd0bDRKHaSkAx0dgcl-NlEK3EwkoeE-nGMtPiY2clFFcTlkYSBnoRWP4p1BMXxq5qQRMNGfroOzKNPaS7xGYfNKT-kPKHUaMC03ieH5gTBOeasefN8QhDT84Ykq5LCQ7c2k=&c=N8PgSlNPJoo9gu2kjKwgxE19nwhedWiZ0zsZixfcsIG_8JZ7rKGsvA==&ch=RG7LA2YMtCF1UxUFUkNOfLRBxeijAcPM6ZQx2oM_X5hXanfQWOQ5xw==>
Northwest Regional Library System (NORWELD) | 181 1/2 South Main
Street, Bowling
Green, OH 43402
Unsubscribe kmunger at norweld.org
<https://visitor.constantcontact.com/do?p=un&m=001lE5AUzqPX9x51pABwqDuvQ%3D&ch=d01aea10-f31f-11e7-be6c-d4ae52754007&ca=2a6248db-0399-4877-93d3-329323fb7d75>
Update Profile
<https://visitor.constantcontact.com/do?p=oo&m=001lE5AUzqPX9x51pABwqDuvQ%3D&ch=d01aea10-f31f-11e7-be6c-d4ae52754007&ca=2a6248db-0399-4877-93d3-329323fb7d75>
| About our service provider
<http://www.constantcontact.com/legal/service-provider?cc=about-service-provider>
Sent by kmunger at norweld.org powered by
[image: Trusted Email from Constant Contact - Try it FREE today.]
<http://www.constantcontact.com/index.jsp?cc=nge&rmc=VF19_3GE>
Try email marketing for free today!
<http://www.constantcontact.com/index.jsp?cc=nge&rmc=VF19_3GE>


-- 
Kathleen L. Munger
Continuing Education Coordinator
Northwest Library System
181 1/2 S. Main St.
Bowling Green, OH  43402
419-352-2903
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.oplin.org/pipermail/oplinlist/attachments/20210121/64a50095/attachment.htm>