[OPLINLIST] Update: Issues with Ancestry, HeritageQuest, and Fold3

[Christine Morris]

Greetings,

ProQuest has reported that all of the outstanding issues with access have
been resolved.

If you are still having access issues at your library, please try clearing
cache and cookies and then try again.  If you still have issues, please
contact us at OPLIN: https://support.oplin.org.

Thanks,

Christine
--
Christine Morris (she/her)
Digital Resources Manager
Ohio Public Library Information Network
christine at oplin.ohio.gov
614-728-5252


On Wed, Aug 16, 2023 at 3:40 PM Christine Morris <christine at oplin.ohio.gov>
wrote:

> Greetings,
>
> We have received reports of issues with several ProQuest resources.
>
> ProQuest is working to resolve an outage for Ancestry, Heritage Quest,
> Fold3, and other titles. No ETR has been published at this time, but we
> will update you as we learn more.
>
> Updates will also be posted at https://support.oplin.org.
>
> Thanks for your understanding,
>
> Christine
> --
> Christine Morris (she/her)
> Digital Resources Manager
> Ohio Public Library Information Network
> christine at oplin.ohio.gov
> 614-728-5252
>
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