[OPLINLIST] Patron Services Supervisor - Logan County Libraries

[Beverly Arlequeeuw]

Patron Services Supervisor
LOGAN COUNTY LIBRARIES, KNOWLTON LIBRARY, Bellefontaine, Ohio
Position Summary
The Patron Services Supervisor oversees the daily operations of the circulation and customer service departments to ensure excellent service to library patrons. This position supervises frontline staff, responsible for scheduling and training, resolves patron concerns, and helps maintain a welcoming, efficient library environment.
Essential Duties and Responsibilities

  *   Supervise and support circulation and patron services staff
  *   Assist with hiring, onboarding, training, and evaluating employees
  *   Coordinate department scheduling and workflow
  *   Provide excellent customer service and assist patrons with library accounts, materials, and services
  *   Resolve patron concerns and enforce library policies professionally and consistently
  *   Monitor circulation procedures and cash handling practices
  *   Prepare reports and maintain accurate records
  *   Collaborate with library administration and other departments on programs and services
  *   Assist with opening and closing procedures as needed
  *   Participate in staff meetings, continuing education, and library initiatives

Qualifications

  *   Associate or bachelor’s degree preferred
  *   Previous supervisory or leadership experience preferred
  *   Experience in public library service or customer service environment strongly preferred
  *   Strong communication, organizational, and interpersonal skills
  *   Ability to work effectively with staff and the public
  *   Proficiency with computers and library software systems
  *   Ability to maintain confidentiality and exercise sound judgment

Schedule
Full-time (35 hours per week) position including evenings and weekends as required.
Salary and Benefits
Salary range: Grade 3 on our salary schedule
Benefits include health, dental, and optical insurance, OPERS, paid sick and vacation leave, optional AFLAC insurance
How to Apply
You may apply online at https://www.logancountylibraries.org/about/employment/application
Or submit a resume, cover letter, and employment application to:
Carol Burton, Adult Services Manager
Logan County Libraries
220 N. Main Street, Bellefontaine, OH 43311
cburton at logancountylibraries.org<mailto:cburton at logancountylibraries.org>
Applications will be accepted until June 19 or until the position is filled.
Logan County Libraries is an Equal Opportunity Employer.



Beverly Arlequeeuw
Executive Director
Logan County Libraries
220 North Main Street
Bellefontaine, Ohio 43311
937-599-4189 office
845-699-8111 cell

LoganCountyLibraries.org<http://logancountylibraries.org/>

Celebrating 125 years of serving Logan County





** CONFIDENTIALITY NOTICE: ** The information in this message may be privileged and confidential. If you are not the intended recipient, please be aware that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this message in error, please notify me immediately by replying to this email and then deleting it from your computer. Thank you.


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.oplin.org/pipermail/oplinlist/attachments/20260604/523a2f44/attachment.htm>