[OPLINLIST] EMPLOYMENT OPPORTUNITY: Digital Content Coordinator, Full-Time - Franklin, OH

[Martha Bush]

EMPLOYMENT OPPORTUNITY

Digital Content Coordinator, Full-Time

 

DATE OF POSTING: October 16, 2026

 

LOCATION: Franklin Public Library - Main Branch, 44 East 4th Street,
Franklin, OH 45005

 

SCHEDULE:  Primary Workweek: Monday through Friday. Sunday Rotation: You
will work on Sundays approximately once every nine weeks.  Availability
Requirements: Flexibility is mandatory. The Library is open seven days a
week.  You must be available to work evenings, weekends, and holidays as
needed.  Occasional on-call or after-hours support may be required during
special situations or emergencies.

 

POSITION SUMMARY: The Digital Content Coordinator is responsible for
maintaining digital access content; developing the digital materials
collection; troubleshooting support; creating, updating, and monitoring
website and social media content, public relations, and marketing
activities; designing and purchasing marketing materials; maintaining usage
statistics; providing excellent customer service; representing the library
publicly; and supporting the FSPL mission.

 

QUALIFICATIONS AND REQUIREMENTS:

*	Associate's Degree or equivalent combination of education and
related experience desired.  Extensive customer service experience and
proficiency in collecting and organizing data.  Demonstrable skill in
website management, social media, video editing, or graphic design
preferred.

*	Establish and maintain access to materials in the Library, including
but not limited to e-journals, e-books, online periodicals, databases, and
streaming audiobooks and videos.
*	Updating knowledgebase holdings, assessing existing holdings for
accuracy, maintaining the Library's database list, and retrieving and
compiling usage statistics.
*	Provide troubleshooting support for access issues with vendors,
patrons, and staff.
*	Ability to identify target audiences and create effective marketing
campaigns that engage and generate positive patron outcomes.
*	Effective verbal and written communication skills.  Answers general
patron and staff questions on all interactive platforms.
*	Present the Franklin-Springboro Public Library and its services in a
positive manner and adhere to best practices as established by the Library.

 

GENERAL DUTIES:

*	Develop and produce timely, relevant and professional brochures,
posters, handouts, flyers, promotional TV and web content, social media, and
press releases that communicate the value of library products, events, and
services to the FSPL service area.  Coordinate marketing to specific groups,
such as senior citizens, the business community and/or schools. Identify and
coordinate with co-workers and vendors that are needed for the creation,
ordering, printing, and distribution of publicity and other marketing
materials.
*	Oversee, edit, and ensure the Library website is current.
Effectively communicate and train staff members on the website content. 
*	Actively seek opportunities to promote the Library to the community,
implement the process, and evaluate the outcomes.
*	Evaluate and procure digital resources and databases.  
*	Coordinates access and maintenance of the Library's licensed digital
resources and databases, including tasks related to contracts,
implementation, staff and patron support, troubleshooting, and maintenance
of resources.
*	Gathers, analyzes, and reports on data related to the Library's
collections, services, and programs. Prepares reports as requested including
monthly statistics. 
*	Identifies, evaluates, and selects materials for the digital library
collection that meets the educational, informational, intellectual, and
recreational needs of the Library's patrons. Serves as substitute collection
development purchaser as needed. 
*	Provide excellent customer service using the Library's Integrated
Library System (ILS), Polaris, to search and locate requested materials,
check materials in and out, process holds, register patrons, collect fees,
and answer reference questions.
*	Provide prompt, accurate assistance for patrons utilizing Library
resources and services including the catalog, website, digital library, and
e-resources.
*	Maintain familiarity and assist patrons with various technologies
including phones, computers, tablets, printers (wireless printing), and
copiers (faxing, scanning, and copying). 
*	Assist patrons with internet use, job searches, electronic tools,
and basic computer applications, including MS Windows, MS Office, and Google
Workspace. 

BENEFITS: This is a full-time non-exempt position.  The starting pay rate
for this position is $22.00 and is dependent on qualifications.  Benefits
include sick and vacation leave, health, dental, vision, and life insurance
and membership in the Ohio Public Employees Retirement System.

 

TO APPLY: Complete an application form available at either FSPL location or
at  <http://www.fspl.org/content/employment-opportunities>
www.fspl.org/content/employment-opportunities.  Applications may be
submitted at either branch or emailed to  <mailto:fspl at fspl.org>
fspl at fspl.org. 

 

DEADLINE: Position will remain open until filled.

 

The Franklin-Springboro Public Library is an equal opportunity employer.

 

 

--
Martha Bush | Library Director
Franklin-Springboro Public Library
44 East 4th Street, Franklin, OH 45005
bushma at fspl.org <mailto:bushma at fspl.org>  | (937) 746-2665

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.oplin.org/pipermail/oplinlist/attachments/20261016/0614ad3c/attachment.htm>