[OPLINTECH] Network Services Customer Update - December 5, 2003

[Vince.Corroto@das.state.oh.us]

Network Services Customer Update - December 5, 2003


Scheduled Maintenance:

Tuesday, December 30, 3:00 - 6:00 a.m.

ITSD network engineers will test the State of Ohio's Internet redundancy
and failover capability by manually introducing network faults at selected
points.  Customer may experience intermittent loss of Internet connectivity
during the maintenance window.

Completed Maintenance:

Tuesday, December 2, 3:00 - 6:00 a.m.

ITSD network engineers turned up BGP routing on the TWTC OC12 (secondary
Internet connection).  Successfully tested the redundancy and failover
capability between the TWTC OC48 (primary Internet connection at SOCC) and
the TWTC OC12 (secondary Internet connection at Rhodes).

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DAS Goal -
DAS will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

IT Service Delivery Goal -
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures

Customer Suggestions:
Please send your suggestions for improving our network services to: E-mail:
suggestions@net.state.oh.us Fax: 614-644-3349

Network Operations Center (NOC):
644-0701 (Columbus Calling Area)
800-644-0701 (Outside of the Columbus Calling Area) noc@net.state.oh.us
www.ohio.gov/telecom/data.htm

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Vince Corroto
Network Operations Manager
DAS/ITSD/Network Services
Voice:  614-466-7133
E-mail: vince.corroto@das.state.oh.us

Service, Support, Solutions for Ohio Government

An Equal Opportunity Employer and Provider of ADA Services
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