[OPLINTECH] Network Services Customer Update - December 19, 2003

[Vince.Corroto@das.state.oh.us]

Network Services Customer Update - December 19, 2003


Scheduled Maintenance:

Tuesday, December 23, 3:00 - 6:00 a.m.

ITSD network engineers will be installing a layer two switch between the
Rhodes Tower managed firewall (Wall2) and ohio.gov network.  The outage
should be less than 5 minutes.

Tuesday, December 30, 3:00 - 6:00 a.m.

ITSD network engineers will test the State of Ohio's Internet redundancy
and failover capability by manually introducing network faults at selected
points.  Customers may experience intermittent loss of Internet
connectivity during the maintenance window.


Completed Maintenance:

None.

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DAS Goal -
DAS will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

IT Service Delivery Goal -
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures

Customer Suggestions:
Please send your suggestions for improving our network services to: E-mail:
suggestions@net.state.oh.us Fax: 614-644-3349

Network Operations Center (NOC):
644-0701 (Columbus Calling Area)
800-644-0701 (Outside of the Columbus Calling Area) noc@net.state.oh.us
www.ohio.gov/telecom/data.htm

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Vince Corroto
Network Operations Manager
DAS/ITSD/Network Services
Voice:  614-466-7133
E-mail: vince.corroto@das.state.oh.us

Service, Support, Solutions for Ohio Government

An Equal Opportunity Employer and Provider of ADA Services
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