[OPLINTECH] ITSD Network Services Customer Update - April 27, 2004

[Vince.Corroto@das.state.oh.us]

ITSD Network Services Customer Update - April 27, 2004


Emergency Scheduled Maintenance:

Time Warner Telecommunications will be performing emergency maintenance on
the router that provides Internet connectivity to the State of Ohio at the
State of Ohio Computer Center.  The maintenance is scheduled for Wednesday,
April 28 from 12:00am until 3:00am.  ITSD network engineers are planning to
move the State of Ohio's Internet connection to the Rhodes State Office
Tower prior to the maintenance.  Once the maintenance is complete, the
Internet connection will be moved back to the State of Ohio Computer
Center.  There may be a momentary outage during both failovers.

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DAS Goal:
DAS will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

IT Service Delivery Goal:
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.

Customer Suggestions:
Please send your suggestions for improving our network services to E-mail
suggestions@net.state.oh.us Fax 614-644-3349

Network Operations Center (NOC):
Voice:  644-0701 (Columbus Calling Area)  or  800-644-0701 (Outside of the
Columbus Calling Area)
E-mail:  noc@net.state.oh.us
Word Wide Web:  http://das.ohio.gov/itsd/telecom/
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Vince Corroto
Network Operations Manager
DAS/ITSD/Network Services
Voice:  614-466-7133
E-mail: vince.corroto@das.state.oh.us

Service, Support, Solutions for Ohio Government

An Equal Opportunity Employer and Provider of ADA Services
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