[OPLINTECH] web site problem

[Laura Solomon]

It sounds like the permissions were reset on the _vti_pvt directory; that may or may not have been a result of the update.  Make sure the account that represents generic Internet access has write permissions for this directory.  
 
Laura Solomon
Webmaster
Cleveland Heights-University Heights PL

	-----Original Message----- 
	From: oplintech-admin at oplin.org on behalf of Roger O. Young 
	Sent: Wed 1/14/2004 11:49 AM 
	To: oplintech at oplin.org 
	Cc: 
	Subject: [OPLINTECH] web site problem
	
	

	We are experiencing difficulty with our web site, and it has been one tough
	cookie trying to solve the problem.  The site was working with no problems
	until December of 2003.  I don't know if a Microsoft Windows update is
	responsible for the crash, but I suspect that possibility.
	
	(We host our web site on our server)
	
	Symptoms:
	
	On our web page, active server pages and cgi pages no longer work.  Here is
	the error message:
	HTTP 403.1 Forbidden: Execute Access Forbidden
	Internet Information Services
	Technical Information (for support personnel)
	
	
	  a.. Background:
	  You have attempted to execute a CGI, ISAPI, or other executable program
	from a directory that does not allow programs to be executed.
	In the server's log file, we find messages like these:
	
	Microsoft FrontPage Server Extensions:
	
	(OS Error #5 Message: Access is denied.)
	
	Microsoft FrontPage Server Extensions:
	
	  http://www.wcplib.lib.oh.us - Error #20002 Message: Cannot open file
	"Cassette.bmp" for writing.
	
	A concomitant problem is experienced by our webmaster. When she opens
	FrontPage, she gets this error message:
	
	"Server error: The server extensions were unable to access the file:''\\(our
	server name)\Public\wwwroot\_vti_pvt\service.lck". Please check the file
	permissions.
	
	Any suggestions anyone?
	
	Thanks
	
	Roger O. Young
	I T Coordinator
	Washington County Public Library
	615 Fifth St.
	Marietta, Ohio 45750
	
	740-373-1057 ext. 224
	
	roger at wcplib.lib.oh.us
	
	
	
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