[OPLINTECH] Office of Information Technology Customer Update - June 25, 2004
Corroto, Vince
vince.corroto@ohio.gov
Fri, 25 Jun 2004 14:55:48 -0400
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Office of Information Technology Customer Update =96 June 25, 2004
=20
=20
Scheduled Maintenance:
=20
Tuesday, June 29, 2004; 3:00am =96 6:00am
=20
OIT network engineers will be performing maintenance on the State of =
Ohio=92s backbone. No outage is expected.
=20
Tuesday, July 6, 2004; 3:00am =96 6:00am
=20
OIT network engineers will be installing a DS3 card in the RROECN router =
at the State of Ohio Computer Center. Customers affected are =
ODJFS-SOCC, OECN-SOCC Domain Name Server LAN and ODH-246 North High =
Street. A 30 minute outage is expected.
=20
Completed Maintenance:
=20
None.
=20
=20
Firewall Outage on June 25, 2004:
=20
Customers Affected: RSC, Governor=92s Office, Mental Health and =
Commerce
Outage Start: Approximately 8:15am
Outage Stop: Approximately 10:55am
Cause: Wall1 was affected by the W32/Korgo that =
attempts to exploit a buffer overflow vulnerability in the Windows Local =
Security Authority Service Server (LSASS).=20
=20
Wall2=92s outage was caused by our attempts to resolve the issue with =
Wall1. There was an OSPF configuration issue which caused Mental =
Health=92s primary and backup firewall connection to fail.
=20
=20
=20
Domain Name System Procedure:
=20
Effective June 11, 2004 all DNS requests that are received in the =
Network Operations Center, after 4:00pm, Monday through Friday will be =
processed the next business day. Any requests received after 4:00pm on =
Friday will be processed the following business day (Monday) to take =
effect on Tuesday.
=20
=20
Non-TCP/IP Protocols:
=20
Included in the Office of Information Technology=92s Long Range Plan is =
provide a TCP/IP only ohio.gov backbone. Our goal is to remove all =
Non-TCP/IP protocols (DECnet, SNA, IPX, Appletalk, etc.). OIT network =
engineers will be contacting agencies, boards and commissions, in the =
near future, that are still using Non-TCP/IP protocols, to work with =
them on determining an alternate solution.
=20
__________________________________________________=20
=20
OIT's Goal:
OIT will leverage Ohio's investment in information technology by =
implementing exemplary statewide governance in collaboration with its =
customers.
=20
Service Delivery Division's Goal:
Provide customers with a secure, reliable, available, and stable =
Information Technology environment, incorporating existing and future =
architectures.
=20
Customer Suggestions:
Please send your suggestions for improving our network services to =
E-mail suggestions@net.state.oh.us Fax 614-644-3349
=20
Network Operations Center (NOC):
Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of =
the Columbus Calling Area)=20
E-mail: noc@net.state.oh.us=20
World Wide Web: www.das.ohio.gov/ITSD/NetworkServices
=20
_______________________________________________
=20
Vince Corroto
Network Operations Manager
OIT/SDD/Unified Network Services
Voice: 614-466-7133
E-mail: vince.corroto@oit.ohio.gov
=20
Service, Support, Solutions for Ohio Government
=20
An Equal Opportunity Employer and Provider of ADA Services
=20
_______________________________________________
=20
---
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<body lang=3DEN-US link=3Dblue vlink=3Dpurple>
<div class=3DSection1>
<p class=3DMsoNormal style=3D'text-autospace:none'><b><font size=3D4 =
face=3DArial><span
style=3D'font-size:14.0pt;font-family:Arial;font-weight:bold'>Office of
Information Technology Customer Update – June 25, =
2004</span></font></b><b><font
size=3D4 face=3DArial><span =
style=3D'font-size:14.0pt;font-family:Arial;font-weight:
bold'><o:p></o:p></span></font></b></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><b><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;font-weight:bold'>Scheduled
Maintenance:<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>Tuesday, June 29, 2004; =
3:00am
– 6:00am<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;
font-family:Arial'>OIT network engineers will be performing maintenance =
on the
State of <st1:State w:st=3D"on"><st1:place =
w:st=3D"on">Ohio</st1:place></st1:State>’s
backbone. No outage is expected.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>Tuesday, July 6, 2004; =
3:00am
– 6:00am<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;
font-family:Arial'>OIT network engineers will be installing a DS3 card =
in the
RROECN router at the State of Ohio Computer Center. Customers =
affected
are ODJFS-SOCC, OECN-SOCC Domain Name Server LAN and ODH-246 North High
Street. A 30 minute outage is =
expected.<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><b><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;font-weight:bold'>Completed
Maintenance:</span></font></b><b><font size=3D2 face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;font-weight:bold'><o:p></o:p>=
</span></font></b></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>None.<o:p></o:p></span></fon=
t></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><b><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;font-weight:bold'>Firewall =
Outage on
June 25, 2004:<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><b><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;font-weight:bold'><o:p> =
</o:p></span></font></b></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>Customers Affected: =
RSC,
Governor’s Office, Mental Health and =
Commerce<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>Outage Start: =
=
Approximately
8:15am<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>Outage Stop: =
=
Approximately
10:55am<o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:1.5in;text-indent:-1.5in;text-autospace:
none'><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial'>Cause:
&=
nbsp; Wall1
was affected by the W32/Korgo that attempts to exploit a buffer overflow
vulnerability in the Windows Local Security Authority Service Server =
(LSASS). <o:p></o:p></span></font></p>
<p class=3DMsoNormal =
style=3D'margin-left:1.5in;text-indent:-1.5in;text-autospace:
none'><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal =
style=3D'margin-left:1.5in;text-autospace:none'><font size=3D2
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial'>Wall2’s
outage was caused by our attempts to resolve the issue with Wall1. =
There
was an OSPF configuration issue which caused Mental Health’s =
primary and
backup firewall connection to fail.<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><b><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;font-weight:bold'>Domain =
Name System
Procedure:</span></font></b><b><font size=3D2 face=3DArial><span =
style=3D'font-size:
11.0pt;font-family:Arial;font-weight:bold'><o:p></o:p></span></font></b><=
/p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>Effective June 11, 2004 all =
DNS
requests that are received in the <st1:place w:st=3D"on"><st1:PlaceName =
w:st=3D"on">Network</st1:PlaceName>
<st1:PlaceName w:st=3D"on">Operations</st1:PlaceName> <st1:PlaceType =
w:st=3D"on">Center</st1:PlaceType></st1:place>,
after 4:00pm, Monday through Friday will be processed the next business
day. Any requests received after 4:00pm on Friday will be =
processed the
following business day (Monday) to take effect on =
Tuesday.<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'> <o:p></o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><b><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;font-weight:bold'>Non-TCP/IP
Protocols:</span></font></b><b><font size=3D2 face=3DArial><span =
style=3D'font-size:
11.0pt;font-family:Arial;font-weight:bold'><o:p></o:p></span></font></b><=
/p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>Included in the Office of =
Information
Technology’s Long Range Plan is provide a TCP/IP only ohio.gov
backbone. Our goal is to remove all Non-TCP/IP protocols (DECnet, =
SNA,
IPX, Appletalk, etc.). OIT network engineers will be contacting =
agencies,
boards and commissions, in the near future, that are still using =
Non-TCP/IP
protocols, to work with them on determining an alternate =
solution.<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>____________________________=
______________________
<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><b><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;font-weight:bold'>OIT's =
Goal:<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>OIT will leverage =
<st1:place w:st=3D"on"><st1:State
w:st=3D"on">Ohio</st1:State></st1:place>'s investment in information =
technology
by implementing exemplary statewide governance in collaboration with its
customers.<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><b><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;font-weight:bold'>Service =
Delivery
Division's Goal:<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>Provide customers with a =
secure,
reliable, available, and stable Information Technology environment,
incorporating existing and future =
architectures.<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><b><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;font-weight:bold'>Customer
Suggestions:<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>Please send your =
suggestions for
improving our network services to E-mail suggestions@net.state.oh.us Fax
614-644-3349<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><st1:place =
w:st=3D"on"><st1:PlaceName
w:st=3D"on"><b><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;font-family:
=
Arial;font-weight:bold'>Network</span></font></b></st1:PlaceName><b><font=
size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;font-weight:
bold'> <st1:PlaceName w:st=3D"on">Operations</st1:PlaceName> =
<st1:PlaceType
=
w:st=3D"on">Center</st1:PlaceType></span></font></b></st1:place><b><font =
size=3D2
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;font-weight:bold'>
(NOC):<o:p></o:p></span></font></b></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>Voice: 644-0701 =
(<st1:City
w:st=3D"on">Columbus</st1:City> Calling Area) or =
800-644-0701
(Outside of the <st1:place w:st=3D"on"><st1:City =
w:st=3D"on">Columbus</st1:City></st1:place>
Calling Area) <o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>E-mail: =
noc@net.state.oh.us <o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>World Wide Web: <a
href=3D"www.das.ohio.gov/ITSD/NetworkServices">www.das.ohio.gov/ITSD/Netw=
orkServices</a><o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>____________________________=
___________________<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>Vince =
Corroto<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>Network Operations =
Manager<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>OIT/SDD/Unified Network =
Services<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>Voice: =
614-466-7133<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>E-mail: =
vince.corroto@oit.ohio.gov<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>Service, Support, Solutions =
for <st1:State
w:st=3D"on"><st1:place w:st=3D"on">Ohio</st1:place></st1:State> =
Government<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>An Equal Opportunity =
Employer and
Provider of <st1:City w:st=3D"on"><st1:place =
w:st=3D"on">ADA</st1:place></st1:City>
Services<o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'><o:p> </o:p></span></fo=
nt></p>
<p class=3DMsoNormal style=3D'text-autospace:none'><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>____________________________=
___________________<o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
</div>
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</html>
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