[OPLINTECH] ITSD Network Services Customer Update - June 11, 2004

[Corroto, Vince]

ITSD Network Services Customer Update - June 11, 2004


Scheduled Maintenance:

Tuesday, June 15, 2004, 3:00 - 6:00am

ITSD network engineers will be performing maintenance on the primary and
backup Internet border routers.  Customers may experience intermittent
connectivity issues during the maintenance.

Completed Maintenance:

None.


Domain Name System Procedure: (Update)

Effective June 11, 2004 all DNS requests that are received in the
Network Operations Center, after 4:00pm, Monday through Friday will be
processed the next business day.  Any requests received after 4:00pm on
Friday will be processed the following business day (Monday) to take
effect on Tuesday.

 
Non-TCP/IP Protocols:

Included in the Office of Information Technology's Long Range Plan is
provide a TCP/IP only ohio.gov backbone.  Our goal is to remove all
Non-TCP/IP protocols (DECnet, SNA, IPX, Appletalk, etc.).  ITSD network
engineers will be contacting agencies, boards and commissions, in the
near future, that are still using Non-TCP/IP protocols, to work with
them on determining an alternate solution.

 
Security Assessment:

ITSD is currently undergoing a Security Assessment and Risk analysis.
An outside vendor has been contracted to conduct this study for ITSD as
well as thirteen other state entities.  To minimize network impact, the
assessment towards networking devices and critical equipment will be
conducted during the next three maintenance windows that occur from 3:00
am to 6:00 a.m. every Tuesday. 


__________________________________________________ 

DAS Goal:

DAS will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

IT Service Delivery Goal:

Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.

Customer Suggestions:

Please send your suggestions for improving our network services to
E-mail suggestions at net.state.oh.us Fax 614-644-3349

Network Operations Center (NOC):

Voice:  644-0701 (Columbus Calling Area)  or  800-644-0701 (Outside of
the Columbus Calling Area) 

E-mail:  noc at net.state.oh.us 

Word Wide Web: www.das.ohio.gov/ITSD/NetworkServices 

_______________________________________________

Vince Corroto
Network Operations Manager
DAS/ITSD/Network Services
Voice:  614-466-7133
E-mail: vince.corroto at das.state.oh.us

Service, Support, Solutions for Ohio Government

An Equal Opportunity Employer and Provider of ADA Services

_______________________________________________

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