[OPLINTECH] ITSD Network Services Customer Update - May 21, 2004

[Corroto, Vince]

ITSD Network Services Customer Update - May 21, 2004
 
 
Scheduled Maintenance:
 
Tuesday, May 25, 2004, 3:00 - 6:00am
 
ITSD network engineers will be performing maintenance on the ohio.gov
backbone.  No outage is expected.
 
Completed Maintenance:
 
None.
 
 
Non-TCP/IP Protocols:
 
Included in the Office of Information Technology's Long Range Plan is
provide a TCP/IP only ohio.gov backbone.  Our goal is to remove all
Non-TCP/IP protocols (DECnet, SNA, IPX, Appletalk, etc.).  ITSD network
engineers will be contacting agencies, boards and commissions, in the
near future, that are still using Non-TCP/IP protocols, to work with
them on determining an alternate solution.
 
Security Assessment:
 
ITSD is currently undergoing a Security Assessment and Risk analysis.
An outside vendor has been contracted to conduct this study for ITSD as
well as thirteen other state entities.  To minimize network impact, the
assessment towards networking devices and critical equipment will be
conducted during the next three maintenance windows that occur from 3:00
am to 6:00 a.m. every Tuesday. 
 
Domain Name System Procedure:
 
Effective April 19, 2004 all DNS requests that are received in the
Network Operations Center, after 4:00pm, will be processed the next
business day.
 
__________________________________________________
 
DAS Goal:
DAS will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.
 
IT Service Delivery Goal:
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.
 
Customer Suggestions:
Please send your suggestions for improving our network services to
E-mail suggestions at net.state.oh.us Fax 614-644-3349
 
Network Operations Center (NOC):
Voice:  644-0701 (Columbus Calling Area)  or  800-644-0701 (Outside of
the Columbus Calling Area) 
E-mail:  noc at net.state.oh.us 
Word Wide Web: www.das.ohio.gov/ITSD/NetworkServices 
__________________________________________________
 
Vince Corroto
Network Operations Manager
DAS/ITSD/Network Services
Voice:  614-466-7133
E-mail: vince.corroto at das.state.oh.us
 
Service, Support, Solutions for Ohio Government
 
An Equal Opportunity Employer and Provider of ADA Services
__________________________________________________

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