[OPLINTECH] ITSD Network Services Customer Update - May 28, 2004

[Corroto, Vince]

ITSD Network Services Customer Update – May 28, 2004

 

 

Scheduled Maintenance:

 

Tuesday, June 1, 2004, 3:00 – 6:00am

 

ITSD network engineers will be performing maintenance on the ohio.gov backbone.  No outage is expected.

 

Completed Maintenance:

 

None.

 

 

Non-TCP/IP Protocols:

 

Included in the Office of Information Technology’s Long Range Plan is provide a TCP/IP only ohio.gov backbone.  Our goal is to remove all Non-TCP/IP protocols (DECnet, SNA, IPX, Appletalk, etc.).  ITSD network engineers will be contacting agencies, boards and commissions, in the near future, that are still using Non-TCP/IP protocols, to work with them on determining an alternate solution.

 

Security Assessment:

 

ITSD is currently undergoing a Security Assessment and Risk analysis.  An outside vendor has been contracted to conduct this study for ITSD as well as thirteen other state entities.  To minimize network impact, the assessment towards networking devices and critical equipment will be conducted during the next three maintenance windows that occur from 3:00 am to 6:00 a.m. every Tuesday. 

 

Domain Name System Procedure:

 

Effective April 19, 2004 all DNS requests that are received in the Network Operations Center, after 4:00pm, will be processed the next business day.

 

__________________________________________________

 

DAS Goal:

DAS will leverage Ohio's investment in information technology by implementing exemplary statewide governance in collaboration with its customers.

 

IT Service Delivery Goal:

Provide customers with a secure, reliable, available, and stable Information Technology environment, incorporating existing and future architectures.

 

Customer Suggestions:

Please send your suggestions for improving our network services to E-mail suggestions at net.state.oh.us Fax 614-644-3349

 

Network Operations Center (NOC):

Voice:  644-0701 (Columbus Calling Area)  or  800-644-0701 (Outside of the Columbus Calling Area) 

E-mail:  noc at net.state.oh.us 

Word Wide Web: www.das.ohio.gov/ITSD/NetworkServices 

 

__________________________________________________

 

Vince Corroto

Network Operations Manager

DAS/ITSD/Network Services

Voice:    614-466-7133

E-mail:   HYPERLINK "mailto:vince.corroto at das.state.oh.us"vince.corroto at das.state.oh.us

 

Service, Support, Solutions for Ohio Government

 

An Equal Opportunity Employer and Provider of ADA Services

 

___________________________________________________

 


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