[OPLINTECH] Office of Information Technology Customer Update - October 5, 2005 (OIT Enterprise Network Outage)

Corroto, Vince vince.corroto@ohio.gov
Thu, 6 Oct 2005 09:54:09 -0400


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Office of Information Technology Customer Update - October 6, 2005





Wednesday, October 5, 2005: Approximately 6:00pm- 7:15pm

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OIT Network Engineers attempted to resolve a customer connectivity issue
on a core router in the OIT Enterprise Network. =20

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The following services or web sites were affected.

=20

Services Affected:

=20

OIT Unified Network Services Secure Hosting Services,=20

OIT Unified Network Services Network Firewall Services

OIT Unified Network Services Secure Authentication Service

OIT Enterprise Computing Exchange Services

OIT Enterprise Computing Host on Demand Services

OIT Enterprise Computing Windows, AIX and IBM Mainframe access

=20

Web Sites Affected:

=20

www.ohio.gov

unemployment.ohio.gov

scoti.ohio.gov

ohiobusinessgateway.ohio.gov

thefinder.tax.ohio.gov

BuyInForMedicare.ohio.gov

icms.ohio.gov

TANFreporting.ohio.gov

myohio.ohio.gov

ohiolottery.com

statejobs.ohio.gov

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Please contact the OCSSC at 614-644-0701 or ocssc@ohio.gov if you have
any questions.

=20

=20

__________________________________________________

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Vince Corroto

Network Operations Manager

OIT/SDD/Unified Network Services

Voice:    614-466-7133

E-mail:   vince.corroto@oit.ohio.gov

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Service, Support, Solutions for Ohio Government

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An Equal Opportunity Employer and Provider of ADA Services

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___________________________________________________

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<p class=3DMsoNormal><strong><b><font size=3D4 face=3D"Times New =
Roman"><span
style=3D'font-size:14.0pt'>Office of Information Technology Customer =
Update
&#8211; October 6, 2005<o:p></o:p></span></font></b></strong></p>

<p class=3DMsoNormal><b><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial;font-weight:bold'><br>
<br>
</span></font></b><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'><o:p></o:p></span></font></p>

<p class=3DMsoNormal><b><font size=3D2 color=3Dblack face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;color:black;font-weight:bold'=
>Wednesday,
October 5, 2005: Approximately 6:00pm- =
7:15pm<o:p></o:p></span></font></b></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p></span></font></p>=


<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>OIT Network Engineers attempted to
resolve a customer connectivity issue on a core router in the OIT =
Enterprise
Network.&nbsp; <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p></span></font></p>=


<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>The following services or web =
sites were
affected.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p></span></font></p>=


<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>Services =
Affected:<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p></span></font></p>=


<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>OIT Unified Network Services =
Secure
Hosting Services, <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>OIT Unified Network Services =
Network
Firewall Services<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>OIT Unified Network Services =
Secure
Authentication Service<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>OIT <st1:City =
w:st=3D"on"><st1:place w:st=3D"on">Enterprise</st1:place></st1:City>
Computing Exchange Services<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>OIT <st1:City =
w:st=3D"on"><st1:place w:st=3D"on">Enterprise</st1:place></st1:City>
Computing Host on Demand Services<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>OIT Enterprise Computing Windows, =
AIX and
IBM Mainframe access<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p></span></font></p>=


<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>Web Sites =
Affected:</span></font><font
color=3Dblack face=3DArial><span =
style=3D'font-family:Arial;color:black'><o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 color=3Dblack face=3DArial><span =
style=3D'font-size:
12.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p></span></font></p>=


<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>www.ohio.gov<o:p></o:p></span></fon=
t></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>unemployment.ohio.gov<o:p></o:p></s=
pan></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>scoti.ohio.gov<o:p></o:p></span></f=
ont></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>ohiobusinessgateway.ohio.gov<o:p></=
o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>thefinder.tax.ohio.gov<o:p></o:p></=
span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>BuyInForMedicare.ohio.gov<o:p></o:p=
></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>icms.ohio.gov<o:p></o:p></span></fo=
nt></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>TANFreporting.ohio.gov<o:p></o:p></=
span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>myohio.ohio.gov<o:p></o:p></span></=
font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>ohiolottery.com<o:p></o:p></span></=
font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>statejobs.ohio.gov</span></font><fo=
nt
color=3Dblack face=3DArial><span =
style=3D'font-family:Arial;color:black'><o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p></span></font></p>=


<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'>Please contact the OCSSC at =
614-644-0701
or <a href=3D"mailto:ocssc@ohio.gov">ocssc@ohio.gov</a> if you have any =
questions.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblack face=3DArial><span =
style=3D'font-size:
10.0pt;font-family:Arial;color:black'><o:p>&nbsp;</o:p></span></font></p>=


<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>__________________________________________________</sp=
an></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Vince Corroto</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Network Operations =
Manager</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>OIT/SDD/Unified Network =
Services</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Voice:&nbsp;&nbsp;&nbsp; =
614-466-7133</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>E-mail:&nbsp;&nbsp; <a
href=3D"mailto:vince.corroto@oit.ohio.gov">vince.corroto@oit.ohio.gov</a>=
</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Service, Support, Solutions for <st1:State =
w:st=3D"on"><st1:place
 w:st=3D"on">Ohio</st1:place></st1:State> =
Government</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>An Equal Opportunity Employer and Provider of =
<st1:City
w:st=3D"on"><st1:place w:st=3D"on">ADA</st1:place></st1:City> =
Services</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>___________________________________________________</s=
pan></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

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