[OPLINTECH] Office of Information Technology Customer Update - October 7, 2005

[Corroto, Vince]

Office of Information Technology Customer Update - October 7, 2005

Scheduled Maintenance:

When: Every Tuesday

Time: 3:00 AM to 6:00 AM.

October 11, 18, 25, November 1, 8, 15, 22, 29, December 6, 13, 20 - OIT
engineers will be migrating customers to the new Columbus Core Network.
These moves will be coordinated with the customers by their customer
engineers.  Please contact the OCSSC if you have any questions. 

Completed Maintenance:

October 4 - OIT engineers started migrating customers to the new
Columbus Core Network.

Monthly Firewall Maintenance:

When: Third Tuesday of every Month

Next Scheduled Maintenance: October 18, 2005

Time: 3:00 AM to 6:00 AM.

The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center (formerly
the Network Operations Center) at 614-644-0701 if you have any questions
or concerns.

Outage - Wednesday, October 5, 2005: Approximately 6:00pm- 7:15pm

 

OIT Network Engineers attempted to resolve a customer connectivity issue
on a core router in the OIT Enterprise Network.  

 

The following services or web sites were affected.

 

Services Affected:

 

OIT Unified Network Services Secure Hosting Services, 

OIT Unified Network Services Network Firewall Services

OIT Unified Network Services Secure Authentication Service

OIT Enterprise Computing Exchange Services

OIT Enterprise Computing Host on Demand Services

OIT Enterprise Computing Windows, AIX and IBM Mainframe access

 

Web Sites Affected:

 

www.ohio.gov

unemployment.ohio.gov

scoti.ohio.gov

ohiobusinessgateway.ohio.gov

thefinder.tax.ohio.gov

BuyInForMedicare.ohio.gov

icms.ohio.gov

TANFreporting.ohio.gov

myohio.ohio.gov

ohiolottery.com

statejobs.ohio.gov
__________________________________________________

OIT's Goal:

OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

Service Delivery Division's Goal:

Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.

Customer Suggestions:

Please send your suggestions for improving our network services to:

E-mail: OCSSC at ohio.gov

Ohio Customer Service & Security Center (OCSSC) formerly the Network
Operations Center (NOC):

Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)

E-mail: OCSSC at ohio.gov

World Wide Web: HYPERLINK www.das.ohio.gov/ITSD/NetworkServices

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