[OPLINTECH] Office of Information Technology Customer Update - September 2, 2005

[Corroto, Vince]

Office of Information Technology Customer Update - September 2, 2005

Scheduled Maintenance:

When: Every Tuesday

Time: 3:00 AM to 6:00 AM.

September 6 - OIT network engineers will be turning up a new router at
the West Fifth Ave location to accommodate Disaster Recovery
requirements.  This work will result in a loss of connectivity to all
OIT/SDD Enterprise Shared Services and Business Support Services
resources at this location.  OPLIN and MARCS network connectivity will
not be affected.

Completed Maintenance:

August 30 - OIT network engineers made configuration changes to our
Internet Border Routers ISPSOC and ISPRHO to prepare us for the
migration of customers to the New Columbus Core Network.

Monthly Firewall Maintenance:

When: Third Tuesday of every Month

Next Scheduled Maintenance: September 20, 2005

Time: 3:00 AM to 6:00 AM.

The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center (formerly
the Network Operations Center) at 614-644-0701 if you have any questions
or concerns.

EPO Testing at the State of Ohio Computer Center:

EPO testing has been scheduled at the State of Ohio Computer Center for
Sunday, September 18, 2005 from 5:00pm until 9:00pm.  Please contact the
Ohio Customer Service & Security Center for details.

__________________________________________________ 

OIT's Goal:

OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

Service Delivery Division's Goal:

Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.

Customer Suggestions:

Please send your suggestions for improving our network services to: 

E-mail: OCSSC at ohio.gov 

Ohio Customer Service & Security Center (OCSSC) formerly the Network
Operations Center (NOC):

Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)

E-mail: OCSSC at ohio.gov

World Wide Web: HYPERLINK www.das.ohio.gov/ITSD/NetworkServices
<outbind://6/www.das.ohio.gov/ITSD/NetworkServices> 

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