[OPLINTECH] Office of Information Technology Customer Update - September 9, 2005

[Corroto, Vince]

Office of Information Technology Customer Update - September 9, 2005

Scheduled Maintenance:

When: Every Tuesday

Time: 3:00 AM to 6:00 AM.

No maintenance has been scheduled at this time.

Completed Maintenance:

September 6 - OIT network engineers turned up a new router at the West
Fifth Ave location to accommodate Disaster Recovery requirements.

Monthly Firewall Maintenance:

When: Third Tuesday of every Month

Next Scheduled Maintenance: September 20, 2005

Time: 3:00 AM to 6:00 AM.

The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center (formerly
the Network Operations Center) at 614-644-0701 if you have any questions
or concerns.

EPO Testing at the State of Ohio Computer Center:

EPO testing has been scheduled at the State of Ohio Computer Center for
Sunday, September 18, 2005 from approximately 5:00pm until 9:00pm.
Please contact the OCSSC if you have any questions regarding the outage.

The following services will be affected during this outage.

Remote Access Service (RAS)
Remote Access 800 Services
DHCP resolution for customers at the Rhodes State Office Tower, Vern
Riffe Center and State of Ohio Computer Center
OIT Secure Hosting Services
OIT SDD Mainframe Access
OIT Enterprise Network
VPN and Firewall Services

The following customers will be affected during this outage.

PUCO - Public Utilities Commission
CAAM -Commission on African American Males
NUR - Nursing Board
ETH - Ethics Commission
OCC - Consumer's Council
ODN - Building Backbone
OLRS - Ohio Legal Rights
OPD   Ohio Public Defender
OSFC - West Broad   School Facilities Commission
OSFC - Macedonia   School Facilities Commission
PBR - Personnel Board of Review
PWC - Public Works Commission
SERB - State Employee Relations Board
OHFA - Ohio House Finance Authority
CHEM - Chemical Dependency   
VEH - Vehicle Collision Board
TPF - Columbus - Tobacco Prevention
OBM - ERP Enterprise  
OAQDA - Leveque Air Quality Development Authority
OASFC - Art and Sports Facility Commission
DCP - Columbus - Deferred Compensation
EDU-OSD Education - School for the Deaf

This work will result in a loss of connectivity to all OIT/SDD
Enterprise Shared Services and Business Support Services resources at
this location.

__________________________________________________

OIT's Goal:

OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

Service Delivery Division's Goal:

Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.

Customer Suggestions:

Please send your suggestions for improving our network services to:

E-mail: OCSSC at ohio.gov

Ohio Customer Service & Security Center (OCSSC) formerly the Network
Operations Center (NOC):

Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)

E-mail: OCSSC at ohio.gov

World Wide Web: HYPERLINK www.das.ohio.gov/ITSD/NetworkServices

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.oplin.org/pipermail/oplintech/attachments/20050909/b40f59a2/attachment.htm>