[OPLINTECH] Office of Information Technology Customer Update - July 7, 2006

[Gicale, Greg]

Office of Information Technology Customer Update - July 7, 2006
Scheduled Maintenance:
When: Every Tuesday
Time: 3:00 AM to 6:00 AM
July 11, 2006
OIT engineers will be migrating customers served by the Rhodes State
Office Tower from the ATM core network to the new Columbus Core Network.

Service interruption will be experienced by the following customers:
Mental Health Intranet
Governor's Office
OBG/EDI Disaster Recovery

Completed Maintenance:
The ATM network between eTech North Star, Rhodes State Office Tower and
the State of Ohio Computer Center will be turned down.  Friday, June 30,
2006 - Midnight

Monthly Firewall Maintenance:
When: Third Tuesday of every Month
Next Scheduled Maintenance: July 18, 2006
Time: 3:00 AM to 6:00 AM.
The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center at
614-644-0701 if you have any questions or concerns.
__________________________________________________
OIT's Goal:
OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.
Service Delivery Division's Goal:
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.
Customer Suggestions:
Please send your suggestions for improving our network services to:
E-mail: OCSSC at ohio.gov
Ohio Customer Service & Security Center (OCSSC):
Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)
E-mail: OCSSC at ohio.gov
World Wide Web: HYPERLINKs:
Unified Network Services
http://www.oit.ohio.gov/sdd/networkservices/index.aspx
Escalation List
http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.aspx
Scheduled Maintenance
http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx

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