[OPLINTECH] Office of Information Technology Customer Update - June 2, 2006
Corroto, Vince
vince.corroto at ohio.gov
Fri Jun 2 11:20:47 EDT 2006
Office of Information Technology Customer Update - June 2, 2006
Scheduled Maintenance:
When: Every Tuesday
Time: 3:00 AM to 6:00 AM
June 6, 13, 20 - OIT engineers will be migrating customers to the new
Columbus Core Network. These moves will be coordinated with the
customers by their customer engineers.
Sunday - June 4, 2006
On Sunday, June 4, between 1:00 PM and 5:00 PM we will be migrating T1
customers from older routers located in the Rhodes State Office Tower to
a new router. This consolidation will reduce the number of hub routers
serving these customers from 7 to 1. The router we are installing will
allow OIT to provide a high level network services, including VoIP and
QoS. We are anticipating a 5 to 15 minute outage during this window
while each customer is being moved.
Customers Affected:
BES-Sungard-T1, Rhodes-Sungard, BES-Painesville-JTPAm, BBCLE,
Cosmetology, EXPO, OAC-CO, OHS-CO, OIC, OPF(aka-PFDPF), OTTA, OVH,
Elections-Broad, LAA-Akron, MH-CuyahogaCtyADAS, MH-RichlandCty,
MH-NewPhiladelphia, ODH-246NHigh, MH-Portsmouth, BES-Cleve13-JTPA,
MH-Medina, OPLIN-BarbertonHospital, ODOT-Hilltop, MH-FranklinCty,
MH-AshlandCty, GOSIP-Parkview, STRS-Westerville, BES-ColumbusPIC-JTPA,
MH-CuyahogaCty, MH-MontgomeryCtyRec, MH-HamiltonCty, MH-StarkCty,
MH-SummitCty, MH-LucasCtyADAS, AOS-AshtabulaCty, BES-Lebanon1stop.
Tuesday - June 15, 2006
Turn down BBSOCD, BBRHOH and BBRHOI. These three routers are no longer
needed due to the migration to the Columbus Core Network.
Columbus Core GE Migration Update:
As of Friday, June 2, 2006, we have migrated 87% (91 % at SOCC, 82 % at
Rhodes) of the customer connections to the new Columbus Core Network.
Completed Maintenance:
Turned down BBSOCC and BBSOC9.
OIT engineers migrated customers to the new Columbus Core Network.
Monthly Firewall Maintenance:
When: Third Tuesday of every Month
Next Scheduled Maintenance: June 20, 2006
Time: 3:00 AM to 6:00 AM.
The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center at
614-644-0701 if you have any questions or concerns.
__________________________________________________
OIT's Goal:
OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.
Service Delivery Division's Goal:
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.
Customer Suggestions:
Please send your suggestions for improving our network services to:
E-mail: OCSSC at ohio.gov
Ohio Customer Service & Security Center (OCSSC):
Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)
E-mail: OCSSC at ohio.gov
World Wide Web: HYPERLINKs:
Unified Network Services
http://www.oit.ohio.gov/sdd/networkservices/index.aspx
Escalation List
http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.aspx
Scheduled Maintenance
http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx
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