[OPLINTECH] Office of Information Technology Customer Update - June 9, 2006

[Corroto, Vince]

Office of Information Technology Customer Update - June 9, 2006

 

 

Scheduled Maintenance:

 

When: Every Tuesday

 

Time: 3:00 AM to 6:00 AM

 

June 13, 2006

 

OIT engineers will be migrating customers to the new Columbus Core
Network.  These moves will be coordinated with the customers by their
customer engineers.

 

June 13, 2006

 

Replace BBRHO4 7200 routers chassis.  

 

Customers Affected:

 

STRS-Westerville, BES-Sungard-T1, Rhodes-Sungard, BES-Painesville-JTPA,
MH-Medina and OIT-Parkview.

 

Move DS3 from BBRHOE to BBRHO4.   

 

Customers Affected:

 

LAA-Akron, MH-CuyahogaCtyADAS, MH-RichlandCty, MH-NewPhiladelphia,
ODH-246NHigh and MH-Portsmouth. 

  

Move EDU/DAS connection at South Front Street.

  

Remove VIP2 from BBRHOF.   This should not be service impacting, but
anytime you remove a card from a router there is a risk of causing the
router to reboot.

  

BBRHO3, BBRHO4 and BBRHOE will be turned down and removed from the
Rhodes FDDI ring.    This should not be service impacting, but anytime
you remove a router from a FDDI ring there is a risk of causing a short
outage on the ring.

 

Turn down BBSOCD, BBRHOH and BBRHOI.  These three routers are no longer
needed due to the migration to the Columbus Core Network.

 

June 20, 2006

 

OIT engineers will be moving Vern Riffe Center and Rhodes State Office
Tower OIT Enterprise Environment customers to the Columbus Core Network.


 

Customers Affected:

 

Vern Riffe Center - Development, Commerce, Medical Board, Racing
Commission, Pharmacy Board, Legislative Budget Office, Legislative
Services Commission, All Boards and Commissions, and OIT Enterprise
Shared Services.

 

Rhodes State Office Tower - OIT Enterprise Computing (Unix, Windows and
DR Environment)

 

OIT engineers will be removing port cards in ATM switches at the Borden
Building and OET.  These cards will be installed at the State of Ohio
Computer Center.  We may be required to reboot the ATM switches at the
SOCC.

 

Customers Affected:

 

Lottery

 

ATM Video Customers

 

Saturday, June 24, 2006 9 AM to 1 PM

  

Move T1s to a new router.    This will involve a 5-15 minute outage for
each of the following customers:

 

BBCLE, Cosmetology, EXPO, OAC-CO, OHS-CO, OIC, OPF(aka-PFDPF), OTTA,
OVH, Elections-Broad, BES-Cleve13-JTPA, MH-Medina,
OPLIN-BarbertonHospital, ODOT-Hilltop, MH-FranklinCty, MH-AshlandCty,
BES-ColumbusPIC-JTPA, MH-CuyahogaCty, MH-MontgomeryCtyRec,
MH-HamiltonCty, MH-StarkCty, MH-SummitCty, MH-LucasCtyADAS,
AOS-AshtabulaCty, BES-Lebanon1stop.

 

Columbus Core GE Migration Update:

 

As of Friday, June 9, 2006, we have migrated 87% (91 % at SOCC, 82 % at
Rhodes) of the customer connections to the new Columbus Core Network. 

 

Completed Maintenance:

 

June 4, 2006 - Summary of Work Performed

 

On Sunday, June 4, between 1 PM and 5 PM we planned to move a number of
T1 customers from older routers located in the Rhodes State Office Tower
to a new router.  Due to hardware problems (card and spare were bad) we
were unable to complete most of this work.  After reviewing our spares
we decided that the router we had planned to use would not provide the
level of service that our customers expect.   Therefore we are going to
swap out this router with an even newer one.  This work will be
performed on Tuesday, June 13 and Saturday, June 24.

 

Migrated T1 customers from older routers located in the Rhodes State
Office Tower.

 

OIT engineers migrated customers to the new Columbus Core Network.

 

Monthly Firewall Maintenance:

 

When: Third Tuesday of every Month

 

Next Scheduled Maintenance: June 20, 2006

 

Time: 3:00 AM to 6:00 AM.

 

The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center at
614-644-0701 if you have any questions or concerns.

 

__________________________________________________

 

OIT's Goal:

 

OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

 

Service Delivery Division's Goal:

 

Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.

 

Customer Suggestions:

 

Please send your suggestions for improving our network services to:
E-mail: OCSSC at ohio.gov

 

Ohio Customer Service & Security Center (OCSSC):

 

Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)

 

E-mail: OCSSC at ohio.gov

 

World Wide Web: HYPERLINKs:

 

Unified Network Services

 

http://www.oit.ohio.gov/sdd/networkservices/index.aspx

 

Escalation List

 

http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.aspx

 

Scheduled Maintenance

 

http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx

 

 

 

 

 

 

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