[OPLINTECH] Office of Information Technology Customer Update - May 12, 2006

[Corroto, Vince]

Office of Information Technology Customer Update - May 12, 2006

 

 

Scheduled Maintenance:

 

When: Every Tuesday

 

Time: 3:00 AM to 6:00 AM

 

May 16, 23, 30 - OIT engineers will be migrating customers to the new
Columbus Core Network.  These moves will be coordinated with the
customers by their customer engineers.

 

May 16, 2006 - OIT engineers will be performing maintenance on the
existing ATM core affecting connectivity to the Ohio.gov network and the
Internet.

 

The following customers will be affected:

 

Vern Riffe Center Customers

Department of Commerce 

Department of Development

Medical Board

Racing Commission

Pharmacy Board

Boards and Commissions

Legislative Budget Office

Legislative Services Commission

 

Rhodes State Office Tower Customers

Board of Regents

MRDD

OBA

 

Columbus Core GE Migration Update:

 

As of Friday, May 12, 2006, we have migrated 87% ( 91 % in SOCC,  82 %
in Rhodes) of the customer connections to the new Columbus Core Network.

 

Completed Maintenance:

 

OIT engineers migrated customers to the new Columbus Core Network.

 

Monthly Firewall Maintenance:

 

When: Third Tuesday of every Month

 

Next Scheduled Maintenance: May 16, 2006

 

Time: 3:00 AM to 6:00 AM.

 

The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center at
614-644-0701 if you have any questions or concerns.

 

__________________________________________________

 

OIT's Goal:

 

OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

 

Service Delivery Division's Goal:

 

Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.

 

Customer Suggestions:

 

Please send your suggestions for improving our network services to:
E-mail: OCSSC at ohio.gov

 

Ohio Customer Service & Security Center (OCSSC):

 

Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)

 

E-mail: OCSSC at ohio.gov

 

World Wide Web: HYPERLINKs:

 

Unified Network Services

 

http://www.oit.ohio.gov/sdd/networkservices/index.aspx

 

Escalation List

 

http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.aspx

 

Scheduled Maintenance

 

http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx

 

 

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