[OPLINTECH] Slow OPLIN connection?

OPLIN Support support at oplin.org
Wed May 5 12:30:04 EDT 2010


Recently, several libraries have complained about slow connectivity. 
After looking at traffic patterns for a few of them of them, we noticed 
that bandwidth seemed to immediately spike first thing in the morning 
and remain high for most of the day.

As it turns out, the libraries were using a steady state/Deep 
Freeze-type product on patron machines, but still had automatic updates 
enabled, and hadn't unlocked their machines for a real update in quite a 
while. Since the software would remove any changes made to their 
systems, the updates would be removed, only to be re-downloaded the next 
morning.

Since it had been about a year since the machines were unlocked and 
updated, they were downloading a year's worth of updates every morning, 
tying up the library connection for hours. Once the library unlocked the 
machines and allowed the downloads to complete, their network moved much 
faster. Problem solved!

/Moral of the story:/ If your network is using these tools, you still 
need to unlock/unfreeze them and do regular updates. It will solve 
headaches, frustration and bandwidth issues.

If you have any questions, please feel free to call OPLIN Support at 
1-888-966-7546 or send an e-mail to support at oplin.org.

Thanks!
Bobbi Galvin
OPLIN Customer Relations & Support



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