[OPLINTECH] Slow OPLIN connection?
OPLIN Support
support at oplin.org
Wed May 5 12:30:04 EDT 2010
Recently, several libraries have complained about slow connectivity.
After looking at traffic patterns for a few of them of them, we noticed
that bandwidth seemed to immediately spike first thing in the morning
and remain high for most of the day.
As it turns out, the libraries were using a steady state/Deep
Freeze-type product on patron machines, but still had automatic updates
enabled, and hadn't unlocked their machines for a real update in quite a
while. Since the software would remove any changes made to their
systems, the updates would be removed, only to be re-downloaded the next
morning.
Since it had been about a year since the machines were unlocked and
updated, they were downloading a year's worth of updates every morning,
tying up the library connection for hours. Once the library unlocked the
machines and allowed the downloads to complete, their network moved much
faster. Problem solved!
/Moral of the story:/ If your network is using these tools, you still
need to unlock/unfreeze them and do regular updates. It will solve
headaches, frustration and bandwidth issues.
If you have any questions, please feel free to call OPLIN Support at
1-888-966-7546 or send an e-mail to support at oplin.org.
Thanks!
Bobbi Galvin
OPLIN Customer Relations & Support
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