[OPLINTECH] Slow OPLIN connection?

[Dan Will]

   I noticed about a year ago, if you unlock Steady State then update and
reboot (as it is normal for MS updates to require re-boots) then relock
Steady State, It will re-enable automatic updates. Even if you had them
turned off before (I guess MS thinks they know better what we want than we
do). In any case, you then have to turn automatic updates back off again and
save the changes.
   I guess I'm glad Win 7 has forced us to go to Deep Freeze.  ;^)

Dan Will
Technology Supervisor
Meigs County District Public Library
willda at oplin.org
740.992.5813
740.992.6140 (fax)


The difference between fiction and reality?
Fiction has to make sense.
Tom Clancy




-----Original Message-----
From: oplintech-bounces at oplin.org [mailto:oplintech-bounces at oplin.org] On
Behalf Of OPLIN Support
Sent: Wednesday, May 05, 2010 12:30 PM
To: 'Oplin list'; oplintech at oplin.org; oplinupdates at oplin.org
Subject: [OPLINTECH] Slow OPLIN connection?

Recently, several libraries have complained about slow connectivity. 
After looking at traffic patterns for a few of them of them, we noticed that
bandwidth seemed to immediately spike first thing in the morning and remain
high for most of the day.

As it turns out, the libraries were using a steady state/Deep Freeze-type
product on patron machines, but still had automatic updates enabled, and
hadn't unlocked their machines for a real update in quite a while. Since the
software would remove any changes made to their systems, the updates would
be removed, only to be re-downloaded the next morning.

Since it had been about a year since the machines were unlocked and updated,
they were downloading a year's worth of updates every morning, tying up the
library connection for hours. Once the library unlocked the machines and
allowed the downloads to complete, their network moved much faster. Problem
solved!

/Moral of the story:/ If your network is using these tools, you still need
to unlock/unfreeze them and do regular updates. It will solve headaches,
frustration and bandwidth issues.

If you have any questions, please feel free to call OPLIN Support at
1-888-966-7546 or send an e-mail to support at oplin.org.

Thanks!
Bobbi Galvin
OPLIN Customer Relations & Support

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