[OPLINTECH] Slow OPLIN connection?

[Chad Neeper]

In addition to disabling the primary offender, automatic MS updates, I'd 
recommend to also consider disabling the auto updates of some lesser 
offenders. For example: Java, OpenOffice, Firefox, automatic 
manufacturer updates, etc. These won't hog as much bandwidth as a year's 
worth of MS updates, but they still unnecessarily use bandwidth and 
cause pop-ups that patrons shouldn't need to deal with. Most libraries 
don't need these auto-updates on their Deep Freeze patron computers. 
These updates should be done during scheduled maintenance when DF is thawed.

Chad

-----------------------
Chad Neeper
Senior Systems Engineer

Level 9 Networks
740-548-8070 (voice)
866-214-6607 (fax)

--   Full LAN/WAN consulting services   --
-- Specialized in libraries and schools --



Dan Will wrote:
>    I noticed about a year ago, if you unlock Steady State then update and
> reboot (as it is normal for MS updates to require re-boots) then relock
> Steady State, It will re-enable automatic updates. Even if you had them
> turned off before (I guess MS thinks they know better what we want than we
> do). In any case, you then have to turn automatic updates back off again and
> save the changes.
>    I guess I'm glad Win 7 has forced us to go to Deep Freeze.  ;^)
>
> Dan Will
> Technology Supervisor
> Meigs County District Public Library
> willda at oplin.org
> 740.992.5813
> 740.992.6140 (fax)
>
>
> The difference between fiction and reality?
> Fiction has to make sense.
> Tom Clancy
>
>
>
>
> -----Original Message-----
> From: oplintech-bounces at oplin.org [mailto:oplintech-bounces at oplin.org] On
> Behalf Of OPLIN Support
> Sent: Wednesday, May 05, 2010 12:30 PM
> To: 'Oplin list'; oplintech at oplin.org; oplinupdates at oplin.org
> Subject: [OPLINTECH] Slow OPLIN connection?
>
> Recently, several libraries have complained about slow connectivity. 
> After looking at traffic patterns for a few of them of them, we noticed that
> bandwidth seemed to immediately spike first thing in the morning and remain
> high for most of the day.
>
> As it turns out, the libraries were using a steady state/Deep Freeze-type
> product on patron machines, but still had automatic updates enabled, and
> hadn't unlocked their machines for a real update in quite a while. Since the
> software would remove any changes made to their systems, the updates would
> be removed, only to be re-downloaded the next morning.
>
> Since it had been about a year since the machines were unlocked and updated,
> they were downloading a year's worth of updates every morning, tying up the
> library connection for hours. Once the library unlocked the machines and
> allowed the downloads to complete, their network moved much faster. Problem
> solved!
>
> /Moral of the story:/ If your network is using these tools, you still need
> to unlock/unfreeze them and do regular updates. It will solve headaches,
> frustration and bandwidth issues.
>
> If you have any questions, please feel free to call OPLIN Support at
> 1-888-966-7546 or send an e-mail to support at oplin.org.
>
> Thanks!
> Bobbi Galvin
> OPLIN Customer Relations & Support
>
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