[OPLINTECH] Issues with IE9

[Ed Liddle]

You may want to check if IE 9 has I think its called safe mode enabled. I had some issues with IE not printing anything but a blank page. I turned safemode off and the problem was resolved. I am not sure if it will work for your problem.
We have some patrons when trying to access paystubs and some banking information that have trouble. Usually its when they are trying to view the information as a pdf file with IE on our XP machines. It seemed to happen more often than not when acrobat reader is involved trying to open the file inside the borwser. The best work around I have found is to have them download the PDF file to the desktop then open it directly in acrobat reader and/or try firefox. More often than not when they try the same thing in firefox it works like it should.  
I hope this helps! 

-Ed Liddle

Marysville Public Lilbrary
http://marysvillelib.org
________________________________________
From: oplintech-bounces at lists.oplin.org [oplintech-bounces at lists.oplin.org] On Behalf Of Mike Hensel [henselmi at oplin.org]
Sent: Monday, February 06, 2012 3:26 PM
To: oplintech at oplin.org
Subject: [OPLINTECH] Issues with IE9

OPLIN Tech:

Thanks for the input – I’ve installed Firefox for now until I can determine the culprit with IE9.  Never fails when Microsoft introduces a new browser – there’s always something to work around.

P.S. – I did have the Adobe plugins enabled in IE9 – something else is going on.

Thanks,

Mike Hensel
Director, MLIS
London Public Library
20 E. First Street
London, OH 43140
www.mylondonlibrary.org
740-852-9543
Mobile 614-325-1429