[OPLINTECH] Potential Computer Vandalism

[Stephen Cram]

All other issues aside, I believe you can salvage the hard drives by
attaching to another PC and formatting them and then  re-installing it in
the old PC and reloading Windows and beginning again.
 
And if you identify the culprit, I can send you some toothpicks to shove
under their fingernails if you'd like.  I recently found gum shoved into an
SD card reader so I'm saving some of my toothpicks for use here.

 
Stephen Cram
Facilities Coordinator
North Baltimore Public Library
 
 
I have been known to accomplish the impossible at times.  
However, accomplishing the impossible only means the boss will add it to
your regular duties.


-------Original Message-------
 
From: Mike Hensel
Date: 11/20/2013 9:21:21 AM
To: oplintech at lists.oplin.org
Subject: [OPLINTECH] Potential Computer Vandalism
 
OPLINTech Libraries:
 
I’ve got a situation where one of my patron computers last week booted up
with a Security Manager Screen that basically needed a password to boot from
the hard drive.  We run DeepFreeze on all of the computers.  I eventually
had to get another hard drive sent from Dell.  Last night 5 more computers
displayed the same message.  We lock the computers down with policies as
well.  I have not seen any virus alerts pop up in Symantec.  We run Symantec
Endpoint.  I don’t believe we had the bios locked down so the only thing I
can think of is someone logged into the bios and setup an password on access
to the HD which is leaving our machines dead. 
 
Has anyone run across this scenario and is there any easy fixes besides
getting a new hard drive and rebuilding the machine.   I’m trying to
determine if it was a local hack (patron at each machine) or virus.
 
Any help would be appreciated.
 
Mike Hensel
Director, MLIS
London Public Library
20 E. First Street
London, OH 43140
www.mylondonlibrary.org
740-852-9543
Mobile 614-325-1429
 
 
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