[OPLINTECH] FYI: APC Surge Protector/Power Strip Recall

Chad Neeper cneeper at level9networks.com
Wed Nov 20 10:52:21 EST 2013


Confirmed. I'm still waiting on my recall replacements. So that's what?
coming up on seven weeks now, I think...

______________________________
*Chad Neeper*
Senior Systems Engineer

*Level 9 Networks*
740-548-8070 (voice)
866-214-6607 (fax)

*Full LAN/WAN consulting services -- Specialized in libraries and schools*


On Wed, Nov 20, 2013 at 10:48 AM, Bob Neeper <neeperro at oplin.org> wrote:

>  We took a major, major hit yesterday when a farmer took out a pole so I
> have some APC and Tripplite surge protectors to replace.
>
> As 3 were APC Net7's in the recall I did the form for them. Easy, as Chad
> said.
>
> The bummer part is the email back saying:
>
> "Please allow *12* weeks for processing.
>  Thank you for choosing APC by Schneider Electric"
>
> Yes, it is     1*2 weeks*,      not 1 to 2
>
>
> Over the years Tripplite replacement's came in only a few weeks.
>
>
>
>
> R. W. (Bob) Neeper
>
> Community Library <http://sunbury.cool-cat.org>
> 44 Burrer Dr.  Map <http://maps.google.com/maps?q=40.243961,+-82.863007>
> Sunbury, Oh 43074
> Tel:  (740)-965-3901
> [image: cool-cat.org] <http://info.cool-cat.org>
>
>  On 10/4/2013 3:24 PM, Chad Neeper wrote:
>
> I just ran through the process myself. Pretty simple and fast. It looks
> like they are not asking for us to ship back the recalled units. We do have
> to agree to dispose of them, though. Also, you can list multiple units for
> recall at the same time.
>
>  Kind of a bummer. I've used APC NET7 suppressors for years. The're my
> favorite and are workhorses. I'll keep using them, though. Units
> manufactured after 2003 are fine.
>
>  FWIW, the NET7's are being replaced with PRO8's. They're not my
> preferred choice...bigger footprint...but they'll do well enough I suppose.
>
>
> ______________________________
> *Chad Neeper*
> Senior Systems Engineer
>
> *Level 9 Networks*
> 740-548-8070 (voice)
> 866-214-6607 (fax)
>
> *Full LAN/WAN consulting services -- Specialized in libraries and schools*
>
>
> On Fri, Oct 4, 2013 at 1:29 PM, Ed Liddle <eliddle at marysvillelib.org>wrote:
>
>>  http://recall.apc.com/en
>>
>> Surge Protection Devices Manufactured Before 2003
>> Some surge protection devices can overheat under abnormal electrical
>> conditions, posing a possible fire risk to persons and property
>>
>> 8 Series Surge Strip
>> 7 Series Surge Strip
>>
>> 1. Look for bar code label on bottom of surge strip
>>
>> 2. Confirm that the Model Number is included in table below, AND
>>
>> 3. The two numbers that follow the first letter(s) in the serial number
>> sequence indicate year of manufacture. The unit is included in the recall
>> if the numbers are 93, 94, 95, 96, 97, 98, 99, 00, 01,or 02
>>
>>
>> Affected Model Numbers
>> Affected Model Numbers   8 Series 7 Series  NET8 NET7  NET8N NET7T  NET7T-C
>> PER7  PER8T PER7C  PER8TR PER7T  PER8TR-CN PER7T-CO  PER8TVR PER7T-U  PER8XTV
>> PER7TX137  PRF8T2 PER7-U  PRF8TT PER7X148  PRO8 PRF7  PRO8T2 PRF7T  PRO8T2C
>> PRO7  PRO8T2MP12 PRO7C  PRO8T2MP12B PRO7T    PRO8TV    PRO7TX183
>>
>>
>> -Ed Liddle
>>
>> Marysville Public Library
>> http://marysvillelib.org
>>
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>
>
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