[OPLINTECH] Faronics Deep Freeze and Surface Pro 3 tablets

[Chad Neeper]

Bob, make sure you're using the latest version of DF. A Win8x issue with
shut down sounds familiar, but should be resolved with the later versions
of DF. Something to do with Win8x on tablets not actually shutting down,
but hibernating instead. DF gets around the issue by disabling the
hibernate and forcing Win8x to actually power down.

That's all birds-eye view from memory. Actual facts may be some variation
on that, but the recommendation is still the same:  Double-check to make
sure you're on a later version of DF that supports Win8x.

Chad

______________________________
*Chad Neeper*
Senior Systems Engineer

*Level 9 Networks*
740-548-8070 (voice)
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*Full IT/Computer consulting services -- Specialized in libraries and
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On Tue, Feb 24, 2015 at 3:44 PM, Bob Stevenson <
bob.stevenson at geaugalibrary.info> wrote:

> Hello,
>
> Has anyone tried installing Faronics Deep Freeze on a Surface Pro 3
> tablet? After contacting Faronics support prior to doing the install to be
> sure we would not create any issues, we have issues. The initial install
> and subsequent testing showed that when we attempted to shut down the unit,
> it would instead do a delayed restart. We reset the tablets to factory
> defaults and returned  the build to the point where the deep freeze install
> was the only thing left to do without any issue with shutting down. Prior
> to doing the second install, we went through all power options and insured
> they were all to set to do nothing  or never effect the machine. The
> surface pro 3 tablets are running Windows 8.1 which we were assured would
> be fine with Deep Freeze.
>
> --
> *Bob Stevenson*
> *Computer Technician*
> Administrative Center
> Geauga County Public Library
> 440-286-6811 ext 135
>
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>
>
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