[OPLINTECH] Possible Shutterfly problem with W10 recent update and/or (ESET A/V, Chrome or Edge, OPERA browsers

[Bob Neeper]

Specs from Shutterfly site

Internet Explorer/Edge (Windows: 7.0 or higher; 8.0 or higher recommended | Mac 
OS is not supported)
Safari (Mac OS: 6.2.8 or higher; 9.0 or higher recommended | Windows is not 
supported)
Mozilla Firefox  (38.4 or higher)
Google Chrome (46 or higher)

To upload photos, view slideshows, and view videos, you'll need Adobe Flash 
Player 10 or higher.
(We recommend, however, using at least Version 11 or the most current version 
available.)
We also recommend you have the latest version of Java installed.

Sounds as if Flash is definitely required but JAVA only recommended.

And it did work fine for her with Chrome 7 days ago.


R. W. (Bob) Neeper
(Retired Toledo Scale Engineer & Library Computer Guy)
neeperro at gmail.com

Doing Genealogy at:
Community Library
Sunbury, Ohio

On 9/22/2016 2:37 PM, Chris Krumnow wrote:
> Does shutterfly use the java or NPAPI plugin. That would explain Edge and 
> Chrome's issue with the site. Firefox and IE still allow the use. Both Chrome 
> and Edge have no support for those two popular plugins.
>
> Thanks,
> Chris Krumnow
> IT Specialist
> Defiance Public Library System
> Work:419-782-1456
> Cell: 419-956-2767
> defiancelibrary.org <http://defiancelibrary.org>
>
>
> On Thu, Sep 22, 2016 at 2:20 PM, Bob Neeper <neeperro at gmail.com 
> <mailto:neeperro at gmail.com>> wrote:
>
>     FWIW
>
>     Shutterfly stopped working on my wife's W10 desktop with Chrome or Edge
>     It has all recent updates and just switched to ESET NOD32 antivirus.
>     Seemed to download pics but always said it failed and "Try Again".
>
>     Also would not work on my MSI W10 laptop, even with Opera.
>     It also has latest updates and ESET.
>
>     Would still run on W7 PC with no updates and iexplorer.
>
>     No help at Shutterfly or by google.
>
>     Did the usual, turned off A/V, firewall, extensions, etc. but no luck.
>
>     Finally installed Firefox on my laptop and Shutterfy works with it.
>
>     -- 
>
>     R. W. (Bob) Neeper
>     (Retired Toledo Scale Engineer & Library Computer Guy)
>     neeperro at gmail.com <mailto:neeperro at gmail.com>
>
>     Doing Genealogy at:
>     Community Library
>     Sunbury, Ohio
>
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