[OPLINTECH] Possible Shutterfly problem with W10 recent update and/or (ESET A/V, Chrome or Edge, OPERA browsers

[Chris Krumnow]

Does shutterfly use the java or NPAPI plugin. That would explain Edge and
Chrome's issue with the site. Firefox and IE still allow the use. Both
Chrome and Edge have no support for those two popular plugins.

Thanks,
Chris Krumnow
IT Specialist
Defiance Public Library System
Work:419-782-1456
Cell: 419-956-2767
defiancelibrary.org


On Thu, Sep 22, 2016 at 2:20 PM, Bob Neeper <neeperro at gmail.com> wrote:

> FWIW
>
> Shutterfly stopped working on my wife's W10 desktop with Chrome or Edge
> It has all recent updates and just switched to ESET NOD32 antivirus.
> Seemed to download pics but always said it failed and "Try Again".
>
> Also would not work on my MSI W10 laptop, even with Opera.
> It also has latest updates and ESET.
>
> Would still run on W7 PC with no updates and iexplorer.
>
> No help at Shutterfly or by google.
>
> Did the usual, turned off A/V, firewall, extensions, etc. but no luck.
>
> Finally installed Firefox on my laptop and Shutterfy works with it.
>
> --
>
> R. W. (Bob) Neeper
> (Retired Toledo Scale Engineer & Library Computer Guy)
> neeperro at gmail.com
>
> Doing Genealogy at:
> Community Library
> Sunbury, Ohio
>
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