[OPLINTECH] Locked out iPad Pro

Eric Lochtefeld eric at mercerlibrary.org
Tue Sep 27 17:47:25 EDT 2016


Without that Apple ID and password you will have to have Apple unlock it.
They will not unlock it without proof of purchase.

Eric Lochtefeld / IT Specialist
Mercer County District Library
303 North Main St
Office: 419-586-4442 / Fax: 419-586-3222
http://MercerLibrary.org <http://mercerlibrary.org/>
[image: More Than Just Books, Your Mercer County District Library]
<http://mercerlibrary.org/>

On Tue, Sep 27, 2016 at 2:52 PM, Technology Coordinator <techco at acdl.info>
wrote:

> Riddle me this: Patron gets into one of our iPad Pro devices and links the
> device to their Apple ID and sets the Find My Mac. I tried the restore with
> reset process to no avail. How can I disassociate the device with the
> unknown patron Apple ID?
>
> --
> Mark Sanzotta
> Technology Coordinator
> Ashtabula County District Library
> 4335 Park Ave.
> Ashtabula, Ohio  44004
> Cell: 440.969.5486
>
> “Google can bring you back 100,000 answers. A librarian can bring you back
> the right one.” ― Neil Gaiman
> <http://www.goodreads.com/author/show/1221698.Neil_Gaiman>
>
>
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>
>
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