[OPLINTECH] FW: DeepFreeze vs. Reboot Restore RX Pro

[Chad Neeper]

Well OK then!

I can't speak to other DF-like products other than DF, but Dan mentioned
the support side of things and I'd like to butt back in and second his
opinion on Faroncis' DF support. I rarely need to contact the company on
the support side, but my own experience with their support has also been
very positive. On top of that, I've spoken with a couple of other techs
that have also contacted support for various reasons over the years and
have never had one mention that they had a problem. Quite the opposite, in
fact. What stands out most in memory is that at least one of the other
techs I'm think of had specifically mentioned the *positive* experience
with Faronics' support. So there's that.

The Faronics reseller/sales rep side of the company has always been great
too.  (Of course.  ;-)
______________________________
*Chad Neeper*
Senior Systems Engineer

*Level 9 Networks*
740-548-8070 (voice)
866-214-6607 (fax)

*Full IT/Computer consulting services -- Specialized in libraries and
schools*


On Mon, Oct 22, 2018 at 1:09 PM Danny Will via OPLINTECH <
oplintech at lists.oplin.org> wrote:

> I meant to send this to the list so I will try again.  J
>
> Dan
>
> *From:* Dan Will [mailto:danwill at meigslibrary.org]
> *Sent:* Monday, October 22, 2018 1:07 PM
> *To:* 'Chad Neeper' <cneeper at level9networks.com>
> *Subject:* RE: [OPLINTECH] DeepFreeze vs. Reboot Restore RX Pro
>
>
>
> Hey Chad & Lisa,
>
>        I have experience with both Deep Freeze (Enterprise) and Reboot
> Restore RX Pro. In my opinion (and your mileage WILL vary) there is no way
> in the world that I would EVER use Reboot Restore again.  Not only did I
> have many, many, many issues over the 2 or 3 year period (seemed a LOT
> longer) that I used it, their tech support was absolutely terrible. I
> normally don’t trash a company’s product but, this one deserves it (again
> my opinion and mine alone). While I have had issues with Deep Freeze as
> well, their tech support has always been good for me.  I has now been about
> 5 or so years since I switched back to DF so I suppose it is possible that
> Reboot Restore has made a turn around but, I’m not ready to give them the
> benefit of the doubt yet. I know that Deep Freeze Ent is expensive but, I
> have been quite satisfied with not just the product but, with their support
> (which really is part of the product).
>
>
>
> Dan Will
>
> Meigs County District Public Library
>
> Technology Supervisor
>
> danwill at meigslibrary.org
>
> 740.992.5813
>
>
>
>
>
>
>
> *From:* OPLINTECH [mailto:oplintech-bounces at lists.oplin.org
> <oplintech-bounces at lists.oplin.org>] *On Behalf Of *Chad Neeper via
> OPLINTECH
> *Sent:* Monday, October 22, 2018 12:53 PM
> *To:* OPLINTECH <oplintech at lists.oplin.org>
> *Subject:* Re: [OPLINTECH] DeepFreeze vs. Reboot Restore RX Pro
>
>
>
> As an add-on to Lisa's question, I'd be curious to know if anyone has
> experience with *both* Deep Freeze and Reboot Restore (formerly Drive
> Vaccine), which product you ended up with, and why?
>
>
>
> I've always just used DF.  For years, it was the only program of this type
> that operated at a hard drive/block level, which is what made it close to
> bulletproof. The file-level attempts (ala Windows SteadyState) weren't as
> robust. But by now, DF probably has some competition from other products...
>
>
>
>
>
> ______________________________
> *Chad Neeper*
> Senior Systems Engineer
>
> *Level 9 Networks*
> 740-548-8070 (voice)
> 866-214-6607 (fax)
>
> *Full IT/Computer consulting services -- Specialized in libraries and
> schools*
>
>
>
>
>
> On Mon, Oct 22, 2018 at 11:32 AM Lisa Murray via OPLINTECH <
> oplintech at lists.oplin.org> wrote:
>
> I am looking to replace WinLock on our patron desktops with either
> DeepFreeze or Reboot Restore RX Pro. I prefer the Ultimate version of
> DeepFreeze but will probably have to settle for the Premium version because
> of the price. Reboot Restore RX Pro is available through TechSoup at a very
> reasonable price. Is there any reason *not* to go with Reboot Restore RX
> Pro?
>
> Thanks,
>
> Lisa
>
> Lisa Murray
>
> Director/Fiscal Officer
>
> Cardington-Lincoln Public Library
>
> lmurray at cardlinc.org
>
> [image: 1453743275544_PastedImage]
>
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