[OPLINTECH] Windows 10 calculator issue

Mon Jul 6 17:31:24 EDT 2020

Since it is a Calculator issue tied to a specific user I would guess it's a
GPO issue. Do you have
 "Disable all apps from Windows Store" enabled for that user?

On Mon, Jul 6, 2020 at 4:20 PM <oplintech-request at lists.oplin.org> wrote:

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> Today's Topics:
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>    1. Windows 10 calculator issue (Jim Lack)
>    2. Re: Windows 10 calculator issue (Chad Neeper)
>    3. Re: Windows 10 calculator issue (Nick Kelley)
>
>
>
> ---------- Forwarded message ----------
> From: Jim Lack <j.lack at rrpl.org>
> To: "oplintech at lists.oplin.org" <oplintech at lists.oplin.org>
> Cc:
> Bcc:
> Date: Mon, 6 Jul 2020 19:56:36 +0000
> Subject: [OPLINTECH] Windows 10 calculator issue
>
> We’re dealing with an issue on a couple of our Circulation computers that
> has us scratching our heads.  Hoping someone has run across this in the
> past and has a solution.  On two of our Circulation computers, when Circ is
> logged in and tries to open the calculator, the calculator momentarily
> opens up but then closes.  If I log in as another user, the calculator
> works fine.  There is one other computer in Circ that is working perfectly
> fine.  Logged in as Circ, the calculator opens without a hitch.  I deleted
> the circ user profile and logged back in to load a fresh profile but the
> problem remains.  The problem seems to be tied to only this user login on
> these two computers.  I removed and re-installed the calculator but still
> the problem persists.  Any ideas?
>
>
>
> Jim Lack
>
> Network Manager
>
> Rocky River Public Library
>
> 440-895-3765
>
> j.lack at rrpl.org
>
>
>
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>
>
> ---------- Forwarded message ----------
> From: Chad Neeper <cneeper at level9networks.com>
> To:
> Cc: "oplintech at lists.oplin.org" <oplintech at lists.oplin.org>
> Bcc:
> Date: Mon, 6 Jul 2020 16:12:38 -0400
> Subject: Re: [OPLINTECH] Windows 10 calculator issue
>
>> I deleted the circ user profile and logged back in to load a fresh
>> profile but the problem remains.
>
> Depending on your setup, if your config doesn't actually create a brand
> new local user profile, then my first guess would be maybe a user registry
> setting that persists and is goobering up calculator. Surprising problems,
> though. Calc is such a simple program. Don't think I've ever run into any
> problems with it in *any* version of Windows!
>
> An oddball, left-field cause of weirdness like this (assuming it isn't a
> bug introduced by Microsoft itself...most likely!) is sometimes simply
> malware. *Probably* not what's going on in your case, but something to
> keep in the back of your mind.
>
> Good luck!
> ______________________________
> *Chad Neeper*
> Senior Systems Engineer
>
> *Level 9 Networks*
> 740-548-8070 (voice)
> 866-214-6607 (fax)
>
> *Full IT/Computer consulting services -- Specialized in public libraries*
>
>
> On Mon, Jul 6, 2020 at 3:56 PM Jim Lack via OPLINTECH <
> oplintech at lists.oplin.org> wrote:
>
>> We’re dealing with an issue on a couple of our Circulation computers that
>> has us scratching our heads.  Hoping someone has run across this in the
>> past and has a solution.  On two of our Circulation computers, when Circ is
>> logged in and tries to open the calculator, the calculator momentarily
>> opens up but then closes.  If I log in as another user, the calculator
>> works fine.  There is one other computer in Circ that is working perfectly
>> fine.  Logged in as Circ, the calculator opens without a hitch.  I deleted
>> the circ user profile and logged back in to load a fresh profile but the
>> problem remains.  The problem seems to be tied to only this user login on
>> these two computers.  I removed and re-installed the calculator but still
>> the problem persists.  Any ideas?
>>
>>
>>
>> Jim Lack
>>
>> Network Manager
>>
>> Rocky River Public Library
>>
>> 440-895-3765
>>
>> j.lack at rrpl.org
>>
>>
>>
>> NOTICE: This e-mail message and all attachments transmitted with it are
>> intended solely for the use of the addressees and may contain legally
>> privileged, protected or confidential information. If you have received
>> this message in error, and/or you are not the intended recipient, please
>> notify the sender immediately by e-mail reply and please delete this
>> message from your computer and destroy any copies. Any unauthorized use,
>> reproduction, forwarding, distribution, or other dissemination of this
>> transmission is strictly prohibited and may be unlawful.
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>> OPLINTECH mailing list
>> OPLINTECH at lists.oplin.org
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>> *** *** Ready to improve your library's website? See the advantages of an
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>
>
>
> ---------- Forwarded message ----------
> From: Nick Kelley <nkelley at avonlake.lib.oh.us>
> To: Jim Lack <j.lack at rrpl.org>
> Cc: "oplintech at lists.oplin.org" <oplintech at lists.oplin.org>
> Bcc:
> Date: Mon, 6 Jul 2020 16:18:19 -0400
> Subject: Re: [OPLINTECH] Windows 10 calculator issue
> Hi Jim,
>
> I have had this same problem before with the Windows Photo Viewer program.
> I couldn't fix it so I installed an off brand image viewer as default. I
> don't think it has anything to do with malware, but I suspect a Microsoft
> update caused the issue so I hope a future update will fix it. You could
> probably re-image the computer and load the profile fresh.
>
> Nick
>
> On Mon, Jul 6, 2020 at 3:56 PM Jim Lack via OPLINTECH <
> oplintech at lists.oplin.org> wrote:
>
>> We’re dealing with an issue on a couple of our Circulation computers that
>> has us scratching our heads.  Hoping someone has run across this in the
>> past and has a solution.  On two of our Circulation computers, when Circ is
>> logged in and tries to open the calculator, the calculator momentarily
>> opens up but then closes.  If I log in as another user, the calculator
>> works fine.  There is one other computer in Circ that is working perfectly
>> fine.  Logged in as Circ, the calculator opens without a hitch.  I deleted
>> the circ user profile and logged back in to load a fresh profile but the
>> problem remains.  The problem seems to be tied to only this user login on
>> these two computers.  I removed and re-installed the calculator but still
>> the problem persists.  Any ideas?
>>
>>
>>
>> Jim Lack
>>
>> Network Manager
>>
>> Rocky River Public Library
>>
>> 440-895-3765
>>
>> j.lack at rrpl.org
>>
>>
>>
>> NOTICE: This e-mail message and all attachments transmitted with it are
>> intended solely for the use of the addressees and may contain legally
>> privileged, protected or confidential information. If you have received
>> this message in error, and/or you are not the intended recipient, please
>> notify the sender immediately by e-mail reply and please delete this
>> message from your computer and destroy any copies. Any unauthorized use,
>> reproduction, forwarding, distribution, or other dissemination of this
>> transmission is strictly prohibited and may be unlawful.
>> _______________________________________________
>> OPLINTECH mailing list
>> OPLINTECH at lists.oplin.org
>> http://lists.oplin.org/mailman/listinfo/oplintech
>>
>> *** *** Ready to improve your library's website? See the advantages of an
>> OPLIN Website Kit at https://www.oplin.ohio.gov/webkit  ***  ***
>>
>
>
> --
> Nick W. Kelley: MLIS
> Technology Services Manager
> Avon Lake Public Library
> 440-933-6418
> nkelley at avonlake.lib.oh.us
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-- 
Matt Leffler
Systems Administrator
The Lane Libraries
1396 University Blvd.
Hamilton, Ohio 45011
(513) 894-0113 ext. 1626
www.lanepl.org
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