[OPLINTECH] Windows Update/Printer Issues

[Chad Neeper]

We had a small rash of Windows computers that oddly experienced printing
problems at one library within the last couple of weeks. We couldn't
specifically associate the problems with Windows Updates, but I did wonder
if that was perhaps the case. There are *SO* many severe problems related
to Windows Updates that I no longer pay attention to the dire warnings that
start popping up as soon as each month's update is released, so I'm not
specifically familiar with printer-related issues caused by the latest
Windows Updates. But in our case, just normal printer troubleshooting
resolved our printing issues. I would assume you've tried something as
basic as completely uninstalling the current printer driver, then
downloading the latest driver from the printer manufacturer's website and
installing that. But if not...that would be my very first suggestion.

Good luck,
Chad

______________________________
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*Chad Neeper*
Senior Systems Engineer

*Level 9 Networks*
740-548-8070 (voice)
866-214-6607 (fax)

*Full IT/Computer consulting services -- Specialized in public libraries*


On Fri, Jun 19, 2020 at 10:10 AM Jennifer Bates via OPLINTECH <
oplintech at lists.oplin.org> wrote:

> Has anyone had issues with the latest windows update causing their
> printer/copy machines to not work?  We have a few staff machines that were
> not set to automatically update and they still print to the printer/copy
> machine.  I have tried the microsoft instructions to correct the issue but
> it did not fix the problem.  If I don't cancel the print jobs that will not
> print normally and restart the computer they do print when it restarts.  It
> seems like something is still running and blocking the path to the
> printer.  Any suggestions would be appreciated.
>
> Thank You,
> --
>
> *Jennifer Bates*
>
> *Minerva Public Library*
>
> *Adult Services*
> *677 Lynnwood Dr*
> *Minerva OH 44657*
> *330-868-4101*
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