[OPLINTECH] A few questions during COVID-19 closing

[Phil Shirley]

Thanks, Peter. Could you send me that code for the Encore header?

Phil Shirley
IT Manager
Cuyahoga Falls Library
p. 330.928.2117 x109 e. pshirley<mailto:pshirley at cuyahogafallslibrary.org>@cuyahogafallslibrary.org<mailto:pshirley at cuyahogafallslibrary.org><mailto:pshirley at cuyahogafallslibrary.org>
w. cuyahogafallslibrary.org<http://www.cuyahogafallslibrary.org/> a. 2015 Third Street, Cuyahoga Falls, OH 44221
<https://www.facebook.com/fallslibrary/>[http://cuyahogafallslibrary.org/wp-content/uploads/sites/31/2018/11/facebook.png]<https://www.facebook.com/fallslibrary/> [http://cuyahogafallslibrary.org/wp-content/uploads/sites/31/2018/11/twitter.png] <https://twitter.com/FallsLibrary>  [http://cuyahogafallslibrary.org/wp-content/uploads/sites/31/2018/11/instagram.png] <https://www.instagram.com/fallslibrary/> <https://www.instagram.com/fallslibrary/>



________________________________
From: Peter Moore <peter at mrcpl.org>
Sent: Tuesday, March 24, 2020 5:01 PM
To: Phil Shirley
Cc: oplintech at lists.oplin.org
Subject: Re: [OPLINTECH] A few questions during COVID-19 closing

Phil,

Here's what we've done with those two issues.

We haven't disabled Holds yet. Our messaging has discouraged it for obvious reasons but a little future thought is a good thing right now. We may disable it when it becomes a problem.

We have modified the expiration date of any card that expired from Jan 1 2020 thru April 6 until June 1 2020.

We worked with Innovative support to add a banner message in the header of our Encore site to let customers know our current status.

I can send you the code they helped us with if you'd like.
encore.mrcpl.org<http://encore.mrcpl.org>

Peter Moore
Information Technology Coordinator
Mansfield/Richland County Public Library
43 W. 3rd St.
Mansfield, OH 44902


On Tue, Mar 24, 2020 at 4:30 PM Phil Shirley via OPLINTECH <oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>> wrote:

Could you tell me what you're doing for a few things?


Have you disabled holds in any way, like maybe on-shelf requests?


Do you block people from e-resources if their cards are expired? I think we should stop doing this -- any reasons to do it?


How are your staff working remotely, especially for meetings (using Zoom or something else)?

Thanks.


Phil

Phil Shirley
IT Manager
Cuyahoga Falls Library
p. 330.928.2117 x109 e. pshirley<mailto:pshirley at cuyahogafallslibrary.org>@cuyahogafallslibrary.org<mailto:pshirley at cuyahogafallslibrary.org><mailto:pshirley at cuyahogafallslibrary.org>
w. cuyahogafallslibrary.org<http://www.cuyahogafallslibrary.org/> a. 2015 Third Street, Cuyahoga Falls, OH 44221
<https://www.facebook.com/fallslibrary/>[http://cuyahogafallslibrary.org/wp-content/uploads/sites/31/2018/11/facebook.png]<https://www.facebook.com/fallslibrary/> [http://cuyahogafallslibrary.org/wp-content/uploads/sites/31/2018/11/twitter.png] <https://twitter.com/FallsLibrary>  [http://cuyahogafallslibrary.org/wp-content/uploads/sites/31/2018/11/instagram.png] <https://www.instagram.com/fallslibrary/> <https://www.instagram.com/fallslibrary/>

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