[OPLINTECH] A few questions during COVID-19 closing

[Peter Moore]

Phil,

Here's what we've done with those two issues.

We haven't disabled Holds yet. Our messaging has discouraged it for obvious
reasons but a little future thought is a good thing right now. We may
disable it when it becomes a problem.

We have modified the expiration date of any card that expired from Jan 1
2020 thru April 6 until June 1 2020.

We worked with Innovative support to add a banner message in the header of
our Encore site to let customers know our current status.

I can send you the code they helped us with if you'd like.
encore.mrcpl.org

Peter Moore
Information Technology Coordinator
Mansfield/Richland County Public Library
43 W. 3rd St.
Mansfield, OH 44902


On Tue, Mar 24, 2020 at 4:30 PM Phil Shirley via OPLINTECH <
oplintech at lists.oplin.org> wrote:

> Could you tell me what you're doing for a few things?
>
>
> Have you disabled holds in any way, like maybe on-shelf requests?
>
>
> Do you block people from e-resources if their cards are expired? I think
> we should stop doing this -- any reasons to do it?
>
>
> How are your staff working remotely, especially for meetings (using Zoom
> or something else)?
>
> Thanks.
>
>
> Phil
>
>
> *Phil Shirley*
> *IT Manager*
> *Cuyahoga Falls Library*
> *p.* 330.928.2117 x109 *e.* pshirley <pshirley at cuyahogafallslibrary.org>
> @cuyahogafallslibrary.org <pshirley at cuyahogafallslibrary.org>
> <pshirley at cuyahogafallslibrary.org>
> *w. *cuyahogafallslibrary.org <http://www.cuyahogafallslibrary.org/> *a. *2015
> Third Street, Cuyahoga Falls, OH 44221
>
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