[OPLINTECH] Technology for curbside pickup service

[Ruchie Rice]

Here at the Fairfield County District Library, we’re just going to let patrons call us during a set window of time after the pickup date we’ve given them.

Thanks.

Sincerely,
Ruchie Rice
IT Coordinator
Fairfield County District Library
www.fcdlibrary.org<http://www.fcdlibrary.org/>
740-653 2745


From: OPLINTECH [mailto:oplintech-bounces at lists.oplin.org] On Behalf Of Chad Neeper via OPLINTECH
Sent: Wednesday, May 6, 2020 11:04 AM
To: oplintech at lists.oplin.org
Subject: Re: [OPLINTECH] Technology for curbside pickup service

Unofficially speaking for the libraries I work with, who mostly don't monitor/participate on OPLINTECH, I haven't had anyone ask about scheduling for their curbside pickup or drive-thru windows. They seem mostly to be scheduling certain regular hours, during which the service will be available.

Speaking personally as a patron, I hope libraries don't try to schedule individual patrons. Personally, I find that to be a deterrent.

2 cents,
Chad

______________________________
OPLINTECH & OPLINLIST policy:
I am no longer responding off-list to topical replies sent only/directly to me.
Perhaps with the exception of public email forums, libraries have a wonderfully amazing reputation for openness and sharing, a concept I support and encourage. Your thoughts are useful and valuable. As always, I beg you to share them publicly so that other libraries can benefit from them and participate in a conversation.

Chad Neeper
Senior Systems Engineer

Level 9 Networks
740-548-8070 (voice)
866-214-6607 (fax)

Full IT/Computer consulting services -- Specialized in public libraries


On Wed, May 6, 2020 at 10:03 AM Phil Shirley via OPLINTECH <oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>> wrote:

If you're planning on doing curbside pickup service, do you schedule appointments (like a window of time on a certain day), and if so, what technology do you use for that?



My initial thoughts are that simple is good: Maybe specific times won't be necessary, and if they are we could add something to the hold pickup notice that says to call to schedule a time. I know there are also more high-tech ways to schedule things.



Phil


Phil Shirley
IT Manager
Cuyahoga Falls Library
p. 330.928.2117 x109 e. pshirley<mailto:pshirley at cuyahogafallslibrary.org>@cuyahogafallslibrary.org<mailto:pshirley at cuyahogafallslibrary.org>
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