[OPLINTECH] Kiosk using Mobile Staff Kiosk Mode

[Tyson Horton]

Just wanted to follow up on this. I haven't gotten any responses and wanted
to make sure it went through.

Thanks,
Tyson

On Wed, Nov 9, 2022 at 7:45 AM Tyson Horton <tyson at mywcpl.org> wrote:

> We are currently using two different methods for self checkout kiosks. One
> is a Surface tablet, which works fine but does not have
> printing capabilities. The other is an iPad. We have been having issues
> with the iPad setup. Is anyone using an iPad, but not using the Socket
> scanner that is recommended by SEO? We purchased a lightning adapter with
> two USB ports and have a USB scanner connected. The issue we are running
> into is that after a while, it's almost like the connection to that adapter
> turns off and the scanner does not work. We have to get out of the Mobile
> Staff app and get back into it  or unplug the adapter to make the scanner
> work again. I guess I'm just curious if anyone else has tried going a
> cheaper route with the scanner as well and if you are having the same
> issue. We did end up ordering the Star receipt printer instead of going a
> cheaper route on that, but we are also having issues with getting receipts
> to print as well. If anyone has a good working setup using Mobile Staff on
> and iPad, I'd definitely like to chat about your setup to see if we can
> iron out our issues.
>
> Thanks,
> Tyson Horton
> IT Manager
> Williams County Public Library
>
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