[OPLINTECH] Trouble with DeepFreeze

[mpercic at seolibraries.org]

We just moved from DeepFreeze to Reboot Restore Rx. At least so far it seem to be doing what we need it to do.


Melissa Percic
Carnegie Public Library
219 E 4th St.
East Liverpool, OH 43920
330-385-2048 x105
carnegie.lib.oh.us



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Today's Topics:

   1. Re: Trouble with DeepFreeze (Mindy Holmes)


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Message: 1
Date: Mon, 26 Sep 2022 14:53:11 +0000
From: Mindy Holmes <mindy.holmes at masonpl.org>
To: "oplintech at lists.oplin.org" <oplintech at lists.oplin.org>
Subject: Re: [OPLINTECH] Trouble with DeepFreeze
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	<BL0PR11MB2913FB31634A011880AB364085529 at BL0PR11MB2913.namprd11.prod.outlook.com>
	
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Thanks, guys.  Have done that.  DeepFreeze acknowledges this as a known issue with Windows 10.  I even got to go on 8.64 ahead of schedule which did not fix the issue.  8.63 seems to be the update, according to DeepFreeze, that sparked this issue with Windows 10 H2.

From: Technology Coordinator <techco at acdl.info>
Sent: Monday, September 26, 2022 10:48 AM
To: Larry Ritchie <lritchie at tusclibrary.org>
Cc: oplintech at lists.oplin.org; Mindy Holmes <mindy.holmes at masonpl.org>
Subject: Re: [OPLINTECH] Trouble with DeepFreeze

CAUTION: This email originated outside the organization! Please exercise caution when clicking links or opening attachments. Do not provide any personal or sensitive information. When in doubt, contact your IT Department.

Mindy,

Larry is correct, the thawing and running updates are crucial.  We schedule regular updates.

I would also ensure that you are using the most up to date version of Deep Freeze.

Deep Freeze has recommended completely uninstalling Deep Freeze on OS upgrades to avoid some issues.  I have had a couple of iMacs that I've had to rebuild after OS upgrades while only thawing the devices.

Mark


[https://lh5.googleusercontent.com/tmlWaHrVu6apiqcWaftn0RU3zMCcirmxdAs4XdZR5fPtpeT8XeKO2Mxt1TfE9L5W76_KSByXk7dnrCrEokOMJCaH7kQ112WffFjMCO3zQM098SVI6Q_2uyX-8DXav6GQxGS7ICMq]

Mark Sanzotta

Technology Coordinator

Ashtabula County District Library System | 440-990-2339

Gather | Read | Discover | Transform

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On Mon, Sep 26, 2022 at 10:37 AM Larry Ritchie via OPLINTECH <oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>> wrote:
Any time I've had that issue, usually rebooting them thawed and doing all of the various windows patches & firmware/driver updates and then freezing again seems to fix it.


Larry Ritchie
IT Manager, Tuscarawas County Public Library System

Office: 330.364.4474 ext 235

Cell: 330-983-6941

lritchie at tusclibrary.org<http://tusclibrary.org>

www.tusclibrary.org<http://www.tusclibrary.org>
121 Fair Avenue NW, New Philadelphia, OH 44663

________________________________
From: OPLINTECH <oplintech-bounces at lists.oplin.org<mailto:oplintech-bounces at lists.oplin.org>> on behalf of Mindy Holmes via OPLINTECH <oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>>
Sent: Monday, September 26, 2022 10:34 AM
To: oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org> <oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>>
Subject: [OPLINTECH] Trouble with DeepFreeze


Has anyone else experienced the sporadic lockup of pcs using DeepFreeze?  The machines will just randomly lockup while patrons are using them and must be rebooted each time.  If you have experienced this and you have found a comparable replacement that you would recommend from experience using it, that would be greatly appreciated.  Running our public machines in a “thawed” state to avoid the issue is not an option for us.



Thanks,

Mindy Holmes

Mason Public Library (OH)
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