[OPLINTECH] Trouble with DeepFreeze

Mon Sep 26 12:11:20 EDT 2022

I was going to go check out Reboot Restore, but it looks like their website
(horizondatasys.com) is down. A quick check on the Wayback Machine (
https://web.archive.org/) implies that there haven't been any updates to
their website since ~July 9, whereas it historically seems to have at least
a few updates a month. Is that cause for concern?
______________________________
*Chad Neeper*
Senior Systems Engineer

*Level 9 Networks*
740-548-8070 (voice)
866-214-6607 (fax)

*Full IT/Computer consulting services -- Specialized in public libraries*

On Mon, Sep 26, 2022 at 11:47 AM Tim Laino via OPLINTECH <
oplintech at lists.oplin.org> wrote:

> Second for Reboot Restore Rx Pro. Discount licenses are available through
> https://www.techsoup.org/ and good for any build on the current version,
> not a reoccurring annual license.
>
> Thanks,
>
> Tim
>
> Tim Laino, Manager, Systems & Technology Services
> Wadsworth Public Library
> 132 Broad Street
> Wadsworth, OH 44281
> 330-335-2600
>
>
> On Mon, Sep 26, 2022 at 11:34 AM Melissa Percic via OPLINTECH <
> oplintech at lists.oplin.org> wrote:
>
>> We just moved from DeepFreeze to Reboot Restore Rx. At least so far it
>> seem to be doing what we need it to do.
>>
>>
>> Melissa Percic
>> Carnegie Public Library
>> 219 E 4th St.
>> East Liverpool, OH 43920
>> 330-385-2048 x105
>> carnegie.lib.oh.us
>>
>>
>>
>> -----Original Message-----
>> From: OPLINTECH <oplintech-bounces at lists.oplin.org> On Behalf Of
>> oplintech-request at lists.oplin.org
>> Sent: Monday, September 26, 2022 10:53 AM
>> To: oplintech at lists.oplin.org
>> Subject: OPLINTECH Digest, Vol 203, Issue 10
>>
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>> Today's Topics:
>>
>>    1. Re: Trouble with DeepFreeze (Mindy Holmes)
>>
>>
>> ----------------------------------------------------------------------
>>
>> Message: 1
>> Date: Mon, 26 Sep 2022 14:53:11 +0000
>> From: Mindy Holmes <mindy.holmes at masonpl.org>
>> To: "oplintech at lists.oplin.org" <oplintech at lists.oplin.org>
>> Subject: Re: [OPLINTECH] Trouble with DeepFreeze
>> Message-ID:
>>         <
>> BL0PR11MB2913FB31634A011880AB364085529 at BL0PR11MB2913.namprd11.prod.outlook.com
>> >
>>
>> Content-Type: text/plain; charset="utf-8"
>>
>> Thanks, guys.  Have done that.  DeepFreeze acknowledges this as a known
>> issue with Windows 10.  I even got to go on 8.64 ahead of schedule which
>> did not fix the issue.  8.63 seems to be the update, according to
>> DeepFreeze, that sparked this issue with Windows 10 H2.
>>
>> From: Technology Coordinator <techco at acdl.info>
>> Sent: Monday, September 26, 2022 10:48 AM
>> To: Larry Ritchie <lritchie at tusclibrary.org>
>> Cc: oplintech at lists.oplin.org; Mindy Holmes <mindy.holmes at masonpl.org>
>> Subject: Re: [OPLINTECH] Trouble with DeepFreeze
>>
>> CAUTION: This email originated outside the organization! Please exercise
>> caution when clicking links or opening attachments. Do not provide any
>> personal or sensitive information. When in doubt, contact your IT
>> Department.
>>
>> Mindy,
>>
>> Larry is correct, the thawing and running updates are crucial.  We
>> schedule regular updates.
>>
>> I would also ensure that you are using the most up to date version of
>> Deep Freeze.
>>
>> Deep Freeze has recommended completely uninstalling Deep Freeze on OS
>> upgrades to avoid some issues.  I have had a couple of iMacs that I've had
>> to rebuild after OS upgrades while only thawing the devices.
>>
>> Mark
>>
>>
>> [
>> https://lh5.googleusercontent.com/tmlWaHrVu6apiqcWaftn0RU3zMCcirmxdAs4XdZR5fPtpeT8XeKO2Mxt1TfE9L5W76_KSByXk7dnrCrEokOMJCaH7kQ112WffFjMCO3zQM098SVI6Q_2uyX-8DXav6GQxGS7ICMq
>> ]
>>
>> Mark Sanzotta
>>
>> Technology Coordinator
>>
>> Ashtabula County District Library System | 440-990-2339
>>
>> Gather | Read | Discover | Transform
>>
>>  [
>> https://lh6.googleusercontent.com/lXhjWm_R_GAoaCJWVy0lMQH8S_xtHm3fbzVeKFSkLzBFryB4vZQ3HrL5H917-iOLDii-ADh3QZ1AmFdzDfBqYj6sFHJumBWlzYphXyIT7mogShYiKtl9Egj0zxwambRlDOl4PS51]
>> <https://twitter.com/ACDLibraries> [
>> https://lh5.googleusercontent.com/hN5TSlFPJNsuF6ZKIrfDjLs8yhPphop5ntYn5xfbhp72d_XTz9UtmL_6PcHyETfN9uqdsTntvSkUu9sLSH1-cc2KvCYnmUM7TEOJbFyvMXzwZ2abvKpjv7HoNYc_kykZp_peIsjY]
>> <https://www.facebook.com/ACDLibraries/> [
>> https://lh5.googleusercontent.com/0e5_l4K-DJdaJtZdJEtBvBkC3lzepUzLfrI6Hn8eE1w9XilagVkZzWVK2HYZ_wtnnXKR4yRrCF739nK_9dEAUiAUE1m5ieC5sfnVgoyQI-G9iqNjRd31BN3-WcFT9GihXX7Hx-iT]
>> <https://www.instagram.com/acdlibraries/> [
>> https://lh6.googleusercontent.com/JnJExvNUo67Ew7PqPIv-bmM6ou1oM_lVOdMlV2Ookw9DxY3nr8nfAee5RX66-4eD0Hyd_TGy8Dg0DaUSNPiJ7NYDTagKUoLD49i0VtUa9rptEob0SU1x0olhRtIdnQM-cgCadkrn]
>> <http://www.acdl.info/> [
>> https://lh3.googleusercontent.com/C2PSjkijpjiHyPmVEwiKoPe2gShZUP-M2yh8yEYkoxaNiXKnG6eG-THFHM9smp7yk5vXONmr52axJLl44u2WjnPo6yCewA6pKnE4yJZujCsOm6NZ2tSigCTM21PCr22X7Wwul_rv]
>> <https://goo.gl/maps/jujBcpKJMzyVjQhd9> [
>> https://lh4.googleusercontent.com/-fJAwEf2BoikxrVBXEEAK_Z6C5_sz7IoBZZc2APr25vA22I-12qg__rJIDokGP4gPQzSewY2Ndo0-akorxQlp3s9ivzk80mYAC_iPKVDTrUQTRKXEHl0bc4a1opFJy5VujqvnGqF]
>> <https://www.youtube.com/channel/UCtWDi71WXPnzXsagCKzeGYA>
>>
>>
>> On Mon, Sep 26, 2022 at 10:37 AM Larry Ritchie via OPLINTECH <
>> oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>> wrote:
>> Any time I've had that issue, usually rebooting them thawed and doing all
>> of the various windows patches & firmware/driver updates and then freezing
>> again seems to fix it.
>>
>>
>> Larry Ritchie
>> IT Manager, Tuscarawas County Public Library System
>>
>> Office: 330.364.4474 ext 235
>>
>> Cell: 330-983-6941
>>
>> lritchie at tusclibrary.org<http://tusclibrary.org>
>>
>> www.tusclibrary.org<http://www.tusclibrary.org>
>> 121 Fair Avenue NW, New Philadelphia, OH 44663
>>
>> ________________________________
>> From: OPLINTECH <oplintech-bounces at lists.oplin.org<mailto:
>> oplintech-bounces at lists.oplin.org>> on behalf of Mindy Holmes via
>> OPLINTECH <oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>>
>> Sent: Monday, September 26, 2022 10:34 AM
>> To: oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org> <
>> oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>>
>> Subject: [OPLINTECH] Trouble with DeepFreeze
>>
>>
>> Has anyone else experienced the sporadic lockup of pcs using DeepFreeze?
>> The machines will just randomly lockup while patrons are using them and
>> must be rebooted each time.  If you have experienced this and you have
>> found a comparable replacement that you would recommend from experience
>> using it, that would be greatly appreciated.  Running our public machines
>> in a “thawed” state to avoid the issue is not an option for us.
>>
>>
>>
>> Thanks,
>>
>> Mindy Holmes
>>
>> Mason Public Library (OH)
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