[OPLINTECH] Trouble with DeepFreeze

Mon Sep 26 17:45:57 EDT 2022

Odd. I just now tried again and I still can't access horizondatasys.com. I
CAN access the rebootrestore.com homepage, but nearly all the links on that
page refer back to horizondatasys.com, so they don't work. I've also tried
from my phone's data plan to ensure that it's not just a DNS thing with my
network. Also, downforeveryoneorjustme.com confirms that it's not just me.

______________________________
*Chad Neeper*
Senior Systems Engineer

*Level 9 Networks*
740-548-8070 (voice)
866-214-6607 (fax)

*Full IT/Computer consulting services -- Specialized in public libraries*

On Mon, Sep 26, 2022 at 3:13 PM Tyson Horton <tyson at mywcpl.org> wrote:

> I was just on their site and it's working fine.
>
> Tyson
>
> On Mon, Sep 26, 2022 at 12:12 PM Chad Neeper via OPLINTECH <
> oplintech at lists.oplin.org> wrote:
>
>> I was going to go check out Reboot Restore, but it looks like their
>> website (horizondatasys.com) is down. A quick check on the
>> Wayback Machine (https://web.archive.org/) implies that there haven't
>> been any updates to their website since ~July 9, whereas it historically
>> seems to have at least a few updates a month. Is that cause for concern?
>> ______________________________
>> *Chad Neeper*
>> Senior Systems Engineer
>>
>> *Level 9 Networks*
>> 740-548-8070 (voice)
>> 866-214-6607 (fax)
>>
>> *Full IT/Computer consulting services -- Specialized in public libraries*
>>
>>
>> On Mon, Sep 26, 2022 at 11:47 AM Tim Laino via OPLINTECH <
>> oplintech at lists.oplin.org> wrote:
>>
>>> Second for Reboot Restore Rx Pro. Discount licenses are available
>>> through https://www.techsoup.org/ and good for any build on the current
>>> version, not a reoccurring annual license.
>>>
>>> Thanks,
>>>
>>> Tim
>>>
>>> Tim Laino, Manager, Systems & Technology Services
>>> Wadsworth Public Library
>>> 132 Broad Street
>>> Wadsworth, OH 44281
>>> 330-335-2600
>>>
>>>
>>> On Mon, Sep 26, 2022 at 11:34 AM Melissa Percic via OPLINTECH <
>>> oplintech at lists.oplin.org> wrote:
>>>
>>>> We just moved from DeepFreeze to Reboot Restore Rx. At least so far it
>>>> seem to be doing what we need it to do.
>>>>
>>>>
>>>> Melissa Percic
>>>> Carnegie Public Library
>>>> 219 E 4th St.
>>>> East Liverpool, OH 43920
>>>> 330-385-2048 x105
>>>> carnegie.lib.oh.us
>>>>
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: OPLINTECH <oplintech-bounces at lists.oplin.org> On Behalf Of
>>>> oplintech-request at lists.oplin.org
>>>> Sent: Monday, September 26, 2022 10:53 AM
>>>> To: oplintech at lists.oplin.org
>>>> Subject: OPLINTECH Digest, Vol 203, Issue 10
>>>>
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>>>> Today's Topics:
>>>>
>>>>    1. Re: Trouble with DeepFreeze (Mindy Holmes)
>>>>
>>>>
>>>> ----------------------------------------------------------------------
>>>>
>>>> Message: 1
>>>> Date: Mon, 26 Sep 2022 14:53:11 +0000
>>>> From: Mindy Holmes <mindy.holmes at masonpl.org>
>>>> To: "oplintech at lists.oplin.org" <oplintech at lists.oplin.org>
>>>> Subject: Re: [OPLINTECH] Trouble with DeepFreeze
>>>> Message-ID:
>>>>         <
>>>> BL0PR11MB2913FB31634A011880AB364085529 at BL0PR11MB2913.namprd11.prod.outlook.com
>>>> >
>>>>
>>>> Content-Type: text/plain; charset="utf-8"
>>>>
>>>> Thanks, guys.  Have done that.  DeepFreeze acknowledges this as a known
>>>> issue with Windows 10.  I even got to go on 8.64 ahead of schedule which
>>>> did not fix the issue.  8.63 seems to be the update, according to
>>>> DeepFreeze, that sparked this issue with Windows 10 H2.
>>>>
>>>> From: Technology Coordinator <techco at acdl.info>
>>>> Sent: Monday, September 26, 2022 10:48 AM
>>>> To: Larry Ritchie <lritchie at tusclibrary.org>
>>>> Cc: oplintech at lists.oplin.org; Mindy Holmes <mindy.holmes at masonpl.org>
>>>> Subject: Re: [OPLINTECH] Trouble with DeepFreeze
>>>>
>>>> CAUTION: This email originated outside the organization! Please
>>>> exercise caution when clicking links or opening attachments. Do not provide
>>>> any personal or sensitive information. When in doubt, contact your IT
>>>> Department.
>>>>
>>>> Mindy,
>>>>
>>>> Larry is correct, the thawing and running updates are crucial.  We
>>>> schedule regular updates.
>>>>
>>>> I would also ensure that you are using the most up to date version of
>>>> Deep Freeze.
>>>>
>>>> Deep Freeze has recommended completely uninstalling Deep Freeze on OS
>>>> upgrades to avoid some issues.  I have had a couple of iMacs that I've had
>>>> to rebuild after OS upgrades while only thawing the devices.
>>>>
>>>> Mark
>>>>
>>>>
>>>> [
>>>> https://lh5.googleusercontent.com/tmlWaHrVu6apiqcWaftn0RU3zMCcirmxdAs4XdZR5fPtpeT8XeKO2Mxt1TfE9L5W76_KSByXk7dnrCrEokOMJCaH7kQ112WffFjMCO3zQM098SVI6Q_2uyX-8DXav6GQxGS7ICMq
>>>> ]
>>>>
>>>> Mark Sanzotta
>>>>
>>>> Technology Coordinator
>>>>
>>>> Ashtabula County District Library System | 440-990-2339
>>>>
>>>> Gather | Read | Discover | Transform
>>>>
>>>>  [
>>>> https://lh6.googleusercontent.com/lXhjWm_R_GAoaCJWVy0lMQH8S_xtHm3fbzVeKFSkLzBFryB4vZQ3HrL5H917-iOLDii-ADh3QZ1AmFdzDfBqYj6sFHJumBWlzYphXyIT7mogShYiKtl9Egj0zxwambRlDOl4PS51]
>>>> <https://twitter.com/ACDLibraries> [
>>>> https://lh5.googleusercontent.com/hN5TSlFPJNsuF6ZKIrfDjLs8yhPphop5ntYn5xfbhp72d_XTz9UtmL_6PcHyETfN9uqdsTntvSkUu9sLSH1-cc2KvCYnmUM7TEOJbFyvMXzwZ2abvKpjv7HoNYc_kykZp_peIsjY]
>>>> <https://www.facebook.com/ACDLibraries/> [
>>>> https://lh5.googleusercontent.com/0e5_l4K-DJdaJtZdJEtBvBkC3lzepUzLfrI6Hn8eE1w9XilagVkZzWVK2HYZ_wtnnXKR4yRrCF739nK_9dEAUiAUE1m5ieC5sfnVgoyQI-G9iqNjRd31BN3-WcFT9GihXX7Hx-iT]
>>>> <https://www.instagram.com/acdlibraries/> [
>>>> https://lh6.googleusercontent.com/JnJExvNUo67Ew7PqPIv-bmM6ou1oM_lVOdMlV2Ookw9DxY3nr8nfAee5RX66-4eD0Hyd_TGy8Dg0DaUSNPiJ7NYDTagKUoLD49i0VtUa9rptEob0SU1x0olhRtIdnQM-cgCadkrn]
>>>> <http://www.acdl.info/> [
>>>> https://lh3.googleusercontent.com/C2PSjkijpjiHyPmVEwiKoPe2gShZUP-M2yh8yEYkoxaNiXKnG6eG-THFHM9smp7yk5vXONmr52axJLl44u2WjnPo6yCewA6pKnE4yJZujCsOm6NZ2tSigCTM21PCr22X7Wwul_rv]
>>>> <https://goo.gl/maps/jujBcpKJMzyVjQhd9> [
>>>> https://lh4.googleusercontent.com/-fJAwEf2BoikxrVBXEEAK_Z6C5_sz7IoBZZc2APr25vA22I-12qg__rJIDokGP4gPQzSewY2Ndo0-akorxQlp3s9ivzk80mYAC_iPKVDTrUQTRKXEHl0bc4a1opFJy5VujqvnGqF]
>>>> <https://www.youtube.com/channel/UCtWDi71WXPnzXsagCKzeGYA>
>>>>
>>>>
>>>> On Mon, Sep 26, 2022 at 10:37 AM Larry Ritchie via OPLINTECH <
>>>> oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>> wrote:
>>>> Any time I've had that issue, usually rebooting them thawed and doing
>>>> all of the various windows patches & firmware/driver updates and then
>>>> freezing again seems to fix it.
>>>>
>>>>
>>>> Larry Ritchie
>>>> IT Manager, Tuscarawas County Public Library System
>>>>
>>>> Office: 330.364.4474 ext 235
>>>>
>>>> Cell: 330-983-6941
>>>>
>>>> lritchie at tusclibrary.org<http://tusclibrary.org>
>>>>
>>>> www.tusclibrary.org<http://www.tusclibrary.org>
>>>> 121 Fair Avenue NW, New Philadelphia, OH 44663
>>>>
>>>> ________________________________
>>>> From: OPLINTECH <oplintech-bounces at lists.oplin.org<mailto:
>>>> oplintech-bounces at lists.oplin.org>> on behalf of Mindy Holmes via
>>>> OPLINTECH <oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>>
>>>> Sent: Monday, September 26, 2022 10:34 AM
>>>> To: oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org> <
>>>> oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>>
>>>> Subject: [OPLINTECH] Trouble with DeepFreeze
>>>>
>>>>
>>>> Has anyone else experienced the sporadic lockup of pcs using
>>>> DeepFreeze?  The machines will just randomly lockup while patrons are using
>>>> them and must be rebooted each time.  If you have experienced this and you
>>>> have found a comparable replacement that you would recommend from
>>>> experience using it, that would be greatly appreciated.  Running our public
>>>> machines in a “thawed” state to avoid the issue is not an option for us.
>>>>
>>>>
>>>>
>>>> Thanks,
>>>>
>>>> Mindy Holmes
>>>>
>>>> Mason Public Library (OH)
>>>> _______________________________________________
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