[OPLINTECH] Trouble with DeepFreeze

Tyson Horton tyson at mywcpl.org
Mon Sep 26 15:15:09 EDT 2022


I was just on their site and it's working fine.

Tyson

On Mon, Sep 26, 2022 at 12:12 PM Chad Neeper via OPLINTECH <
oplintech at lists.oplin.org> wrote:

> I was going to go check out Reboot Restore, but it looks like their
> website (horizondatasys.com) is down. A quick check on the
> Wayback Machine (https://web.archive.org/) implies that there haven't
> been any updates to their website since ~July 9, whereas it historically
> seems to have at least a few updates a month. Is that cause for concern?
> ______________________________
> *Chad Neeper*
> Senior Systems Engineer
>
> *Level 9 Networks*
> 740-548-8070 (voice)
> 866-214-6607 (fax)
>
> *Full IT/Computer consulting services -- Specialized in public libraries*
>
>
> On Mon, Sep 26, 2022 at 11:47 AM Tim Laino via OPLINTECH <
> oplintech at lists.oplin.org> wrote:
>
>> Second for Reboot Restore Rx Pro. Discount licenses are available through
>> https://www.techsoup.org/ and good for any build on the current version,
>> not a reoccurring annual license.
>>
>> Thanks,
>>
>> Tim
>>
>> Tim Laino, Manager, Systems & Technology Services
>> Wadsworth Public Library
>> 132 Broad Street
>> Wadsworth, OH 44281
>> 330-335-2600
>>
>>
>> On Mon, Sep 26, 2022 at 11:34 AM Melissa Percic via OPLINTECH <
>> oplintech at lists.oplin.org> wrote:
>>
>>> We just moved from DeepFreeze to Reboot Restore Rx. At least so far it
>>> seem to be doing what we need it to do.
>>>
>>>
>>> Melissa Percic
>>> Carnegie Public Library
>>> 219 E 4th St.
>>> East Liverpool, OH 43920
>>> 330-385-2048 x105
>>> carnegie.lib.oh.us
>>>
>>>
>>>
>>> -----Original Message-----
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>>> oplintech-request at lists.oplin.org
>>> Sent: Monday, September 26, 2022 10:53 AM
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>>> Today's Topics:
>>>
>>>    1. Re: Trouble with DeepFreeze (Mindy Holmes)
>>>
>>>
>>> ----------------------------------------------------------------------
>>>
>>> Message: 1
>>> Date: Mon, 26 Sep 2022 14:53:11 +0000
>>> From: Mindy Holmes <mindy.holmes at masonpl.org>
>>> To: "oplintech at lists.oplin.org" <oplintech at lists.oplin.org>
>>> Subject: Re: [OPLINTECH] Trouble with DeepFreeze
>>> Message-ID:
>>>         <
>>> BL0PR11MB2913FB31634A011880AB364085529 at BL0PR11MB2913.namprd11.prod.outlook.com
>>> >
>>>
>>> Content-Type: text/plain; charset="utf-8"
>>>
>>> Thanks, guys.  Have done that.  DeepFreeze acknowledges this as a known
>>> issue with Windows 10.  I even got to go on 8.64 ahead of schedule which
>>> did not fix the issue.  8.63 seems to be the update, according to
>>> DeepFreeze, that sparked this issue with Windows 10 H2.
>>>
>>> From: Technology Coordinator <techco at acdl.info>
>>> Sent: Monday, September 26, 2022 10:48 AM
>>> To: Larry Ritchie <lritchie at tusclibrary.org>
>>> Cc: oplintech at lists.oplin.org; Mindy Holmes <mindy.holmes at masonpl.org>
>>> Subject: Re: [OPLINTECH] Trouble with DeepFreeze
>>>
>>> CAUTION: This email originated outside the organization! Please exercise
>>> caution when clicking links or opening attachments. Do not provide any
>>> personal or sensitive information. When in doubt, contact your IT
>>> Department.
>>>
>>> Mindy,
>>>
>>> Larry is correct, the thawing and running updates are crucial.  We
>>> schedule regular updates.
>>>
>>> I would also ensure that you are using the most up to date version of
>>> Deep Freeze.
>>>
>>> Deep Freeze has recommended completely uninstalling Deep Freeze on OS
>>> upgrades to avoid some issues.  I have had a couple of iMacs that I've had
>>> to rebuild after OS upgrades while only thawing the devices.
>>>
>>> Mark
>>>
>>>
>>> [
>>> https://lh5.googleusercontent.com/tmlWaHrVu6apiqcWaftn0RU3zMCcirmxdAs4XdZR5fPtpeT8XeKO2Mxt1TfE9L5W76_KSByXk7dnrCrEokOMJCaH7kQ112WffFjMCO3zQM098SVI6Q_2uyX-8DXav6GQxGS7ICMq
>>> ]
>>>
>>> Mark Sanzotta
>>>
>>> Technology Coordinator
>>>
>>> Ashtabula County District Library System | 440-990-2339
>>>
>>> Gather | Read | Discover | Transform
>>>
>>>  [
>>> https://lh6.googleusercontent.com/lXhjWm_R_GAoaCJWVy0lMQH8S_xtHm3fbzVeKFSkLzBFryB4vZQ3HrL5H917-iOLDii-ADh3QZ1AmFdzDfBqYj6sFHJumBWlzYphXyIT7mogShYiKtl9Egj0zxwambRlDOl4PS51]
>>> <https://twitter.com/ACDLibraries> [
>>> https://lh5.googleusercontent.com/hN5TSlFPJNsuF6ZKIrfDjLs8yhPphop5ntYn5xfbhp72d_XTz9UtmL_6PcHyETfN9uqdsTntvSkUu9sLSH1-cc2KvCYnmUM7TEOJbFyvMXzwZ2abvKpjv7HoNYc_kykZp_peIsjY]
>>> <https://www.facebook.com/ACDLibraries/> [
>>> https://lh5.googleusercontent.com/0e5_l4K-DJdaJtZdJEtBvBkC3lzepUzLfrI6Hn8eE1w9XilagVkZzWVK2HYZ_wtnnXKR4yRrCF739nK_9dEAUiAUE1m5ieC5sfnVgoyQI-G9iqNjRd31BN3-WcFT9GihXX7Hx-iT]
>>> <https://www.instagram.com/acdlibraries/> [
>>> https://lh6.googleusercontent.com/JnJExvNUo67Ew7PqPIv-bmM6ou1oM_lVOdMlV2Ookw9DxY3nr8nfAee5RX66-4eD0Hyd_TGy8Dg0DaUSNPiJ7NYDTagKUoLD49i0VtUa9rptEob0SU1x0olhRtIdnQM-cgCadkrn]
>>> <http://www.acdl.info/> [
>>> https://lh3.googleusercontent.com/C2PSjkijpjiHyPmVEwiKoPe2gShZUP-M2yh8yEYkoxaNiXKnG6eG-THFHM9smp7yk5vXONmr52axJLl44u2WjnPo6yCewA6pKnE4yJZujCsOm6NZ2tSigCTM21PCr22X7Wwul_rv]
>>> <https://goo.gl/maps/jujBcpKJMzyVjQhd9> [
>>> https://lh4.googleusercontent.com/-fJAwEf2BoikxrVBXEEAK_Z6C5_sz7IoBZZc2APr25vA22I-12qg__rJIDokGP4gPQzSewY2Ndo0-akorxQlp3s9ivzk80mYAC_iPKVDTrUQTRKXEHl0bc4a1opFJy5VujqvnGqF]
>>> <https://www.youtube.com/channel/UCtWDi71WXPnzXsagCKzeGYA>
>>>
>>>
>>> On Mon, Sep 26, 2022 at 10:37 AM Larry Ritchie via OPLINTECH <
>>> oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>> wrote:
>>> Any time I've had that issue, usually rebooting them thawed and doing
>>> all of the various windows patches & firmware/driver updates and then
>>> freezing again seems to fix it.
>>>
>>>
>>> Larry Ritchie
>>> IT Manager, Tuscarawas County Public Library System
>>>
>>> Office: 330.364.4474 ext 235
>>>
>>> Cell: 330-983-6941
>>>
>>> lritchie at tusclibrary.org<http://tusclibrary.org>
>>>
>>> www.tusclibrary.org<http://www.tusclibrary.org>
>>> 121 Fair Avenue NW, New Philadelphia, OH 44663
>>>
>>> ________________________________
>>> From: OPLINTECH <oplintech-bounces at lists.oplin.org<mailto:
>>> oplintech-bounces at lists.oplin.org>> on behalf of Mindy Holmes via
>>> OPLINTECH <oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>>
>>> Sent: Monday, September 26, 2022 10:34 AM
>>> To: oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org> <
>>> oplintech at lists.oplin.org<mailto:oplintech at lists.oplin.org>>
>>> Subject: [OPLINTECH] Trouble with DeepFreeze
>>>
>>>
>>> Has anyone else experienced the sporadic lockup of pcs using
>>> DeepFreeze?  The machines will just randomly lockup while patrons are using
>>> them and must be rebooted each time.  If you have experienced this and you
>>> have found a comparable replacement that you would recommend from
>>> experience using it, that would be greatly appreciated.  Running our public
>>> machines in a “thawed” state to avoid the issue is not an option for us.
>>>
>>>
>>>
>>> Thanks,
>>>
>>> Mindy Holmes
>>>
>>> Mason Public Library (OH)
>>> _______________________________________________
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